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“Always on point always clean always affordable always helpful I've stayed with them from Dallas to Austin and back to Dallas again . I can't trust no one with my belongings ONLY EXTRA SPACE STORAGE , You belongings should be in the hands of the best Extra space got you”
“Been with Life Storage for a couple of years and I can’t say enough about Alicia! From day one she has been very helpful. She has great Customer Service and Life Storage is Blessed to have her!”
“I have been here over 2 years and I love this place it has kept my items safe and its a clean place. The manger is an amazing lady love her and she also works with you on any problem you have here .”
“After contacting multiple storage options, I had the pleasure of working with Shannon and Christine at Extra Space Storage. They were absolutely fantastic. They took the time to show me several storage options for my boat and even called other locations to help me find the best fit. In a world where most things are handled online, it was so refreshing to work with people who genuinely care. Their great attitude and quick follow-up made the entire process easy and stress-free. I highly recommend them!”
“Emie G. was an amazing help and even though the system was down he made sure I got my U-Haul and we had great conversation will come back to this location just to have him help me again”
“Shuttles were slower than usual but it was raining and supposedly there was an accident in the route. We left extra time today so not a big deal, but they usually do better.”
“This location is staffed by absolutely fantastic people. From the moment I walked in, the team was friendly, professional, and went above and beyond to make sure everything was smooth and stress-free. They explained everything clearly, answered all my questions with patience, and genuinely cared about making sure I had a good experience. It’s rare these days to find such outstanding customer service, but this U-Haul location really delivers. I’ll definitely be coming back here for all my moving and rental needs—highly recommend!”
7AM - 7PM
1117 E Main St, Grand Prairie
Truck Rentals
“If you’re in the Grand Prairie location, Only use this U-Haul location for the best services, trucks and outstanding customer service. Kirby provided an high level of customer service and assisted me from start to finish which made my move transition smoothed and hassled free.”
7AM - 7PM
2729 N Collins St, Arlington
Truck Rentals
“The online process was simple! The truck was available as stated online and vey clean ! I decided to rent storage too because the facility was clean ,more organized and safe compared to other storage units in the area. The manager was friendly and gave great customer service. I highly recommend this U-Haul location!”
“The location was easy access, tidy and in a convenient location ,Zach gave us priority customer care service,he and he was super helpful
Best place to rent truck ..”
“I had a fantastic experience at the Ryder rental office today 23 june monday at 11 am The woman working there was extremely professional, helpful, and kind. She made the whole process very smooth — from preparing the paperwork to getting me set up with the truck quickly and efficiently. Her attitude was friendly, and she made me feel respected and valued as a customer. Thank you for the outstanding service!”
“I had an excellent experience at this location, thanks to Chase at the front desk. He was incredibly helpful and attentive, assisting me with my truck needs in no time. Chase's knowledge and expertise truly made a difference, and I felt confident in the service provided. I highly recommend this location, especially with Chase on the team!”
“This rating is for the Penske location on Industrial Blvd. Euless, TX… I was not able to find that particular location on google reviews but I hope this message makes its way to the employee and her Management Team.
Customer service the day of pick up was excellent (I think her name was Christina or Christine) she was knowledgeable, patient and helpful in making sure that we selected the correct miles and equipment for our move. Her friendly yet professional demeanor is the type of customer experience that would 100% make me a repeat customer. Moving is stressful enough especially in this Texas heat? but thank you Christine/Christina for making this a positive experience.”
“Today Sunday, I was getting a sub-unit at this place, the supervisor Martin and the crew were not only great but amazing thanks to the entire team. The unit itself was filthy, had engine lights on, and the tires were in bad shape. He took it in right away and explained every step of what he was doing. He made sure to apologize for the condition of the truck and did everything he could to smooth things over and get it road-ready.
Kudos to Martin for his kindness and excellent customer service.”
“Maintain your service level. Everyone was extremely helpful with my staggered reservation of a 26 foot truck and vehicle transport trailer.
Special thanks to Roberto and Lupita.
Valuable people to your organization.
Armando Hidalgo
Director of Servicing”
“I rate this location a 10 out of 10. Employees are personable and professional. Rental process quick and easy, as was vehicle return. Vehicles are always clean and in great shape”
“Success their staff their customer service the level of Maintenance with which they maintained their leased units is far and above their competitors. In fact I would definitely choose them over Hogan even if they charged more. My last last Class 8 unit was From Success my current leased unit is from Hogan and I'm telling you that there is a night and day difference at the corporate level.”
“Great experience! Everything was as listed in price. Clean storage. Great place to go it’s my first time. But if I have to come back it would definitely be here!”
“This rental experience was smooth overall, and the truck itself was clean and worked well. The staff interaction was positive and the process was otherwise easy.
However, I once again paid for a dolly that was not included in the truck. This seems to be a recurring issue and should be addressed, as customers are paying for equipment they are not consistently receiving.”
“So, in reference to the same move that I ranted about Public Storage, here is the opposite end of the spectrum.Penske was easy to deal with. Every day that I re-rented their truck out, they made the process simple. Seriously, just know your phone number, and they'll extend your booking.Here is where they go above and beyond: I re-rent this truck for like the 5th day and I get a call from, I'm guessing corporate. I wasn't surprised they called, but I was SHOCKED they let me have it for yet another day. Long story short, I acknowledged the guy had every right to be concerned that something awful had happened to said truck (nothing had happend) and he said the next day I HAD to return the truck. I totally understood, heck at this point I was seriously missing driving my own car (when your daily driver is a Honda Civic, and you rent out a friggin 16ft moving truck...).Penske, thank you. This was the move from Hell, the worst move ever. Yet, if not for your service, and most importantly, YOUR UNDERSTANDING (things companies like to talk about and yet, so few actually deliver) I could not have made it through.”
9AM - 12PM
4950 W John Carpenter Fwy, Irving
Truck Rentals
“Best experience at a rental agency that I've ever had. They were great. They got us a van on the same day and were so helpful. We will definitely continue doing business with Capps!”
“The manager at the North Richland Hills location went above and beyond to help me get the truck I needed to make this move! He was also quick to recommend the tie down rope when I realized I needed some. Everyone was polite and professional! Would highly recommend this location!”
7AM - 7PM
1101 E Loop 820, Fort Worth
Truck Rentals
“As someone who has moved often, I know that not all U-Haul locations are created equally. From the moment I walked in, it was clear this location stood out. The employees were smiling and laughing, which immediately showed that they enjoy the atmosphere they work in. That’s something I always notice and appreciate.
I was greeted warmly and helped quickly, making the entire pickup process simple and pleasant. When my husband returned the truck later, he had the same experience. The return process was just as easy, and the staff were once again kind and helpful.
It’s refreshing to see a business where the employees seem genuinely happy and provide such friendly service. This location made what is usually a stressful part of moving much easier.”
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“I had a wonderful experience at Extra Space with Forrest Schwarz's help. He was incredibly kind and patient and made the process of registering for a unit so easy. His friendly and helpful attitude truly stood out, and I appreciate the excellent customer service. I highly recommend it!”