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“I had some fraud on my accts.
She helped me close one, open a new, and replace the cards.
SHE WAS BEYOND AMAZING! Kind not only to me but my 5 yr old son too. Vanessa made me feel taken care of like how banks use to.”
“Ella is the most exceptional person at the bank, consistently friendly to people, exhibiting a great attitude, always smiling, I love everything about her, she's very cool.”
“Great experience working with Kenan Omar. He was very helpful with my auto loan application, explained everything clearly, and kept things moving smoothly. Thanks, Kenan!”
“We transitioned to Great Plains Bank in January, 2026. So very glad that we made the move! We have received GREAT service, every step of the way. Thank you to Farah, Isaac, Conrad, Robert and the rest of the team!”
“My go to Woodforest. Always attended professionally. Today, specially Carlos whom took care of an issue I was having with my card. He advised me with tips to do before traveling and made me feel right at home. Great guy, great energy, great service. Best bank ✨”
“I've been using this bank for a year now. I'm always treated with the utmost kindness, care & respect whenever I visit this branch. Much appreciated!”
“I've been coming to this bank for a couple of years now and recently been delighted to be helped by either Angel, Adriana, or Savannah. Very charismatic and professional individuals that are able to help me with deposits, cashier checks, and any account related issues I've had. Glad to see these folk, because I know I can trust that they'll provide a excellent service every time”
“I visited Frisco location to open a business account and I had an amazing experience with Julia Alviso, she was very knowledgeable and helpful.
Thank you.
Best regards,
Juan Carlos Penagos
New Customer.”
“I had an outstanding experience working with Banker Rasha. She demonstrated exceptional professionalism, deep knowledge, and genuine dedication to customer service throughout the entire process. Rasha took the time to thoroughly understand my needs, explained every step with clarity, and ensured I felt informed and confident in every decision. Her patience, attention to detail, and welcoming approach truly made a difference.
I highly recommend Rasha to anyone seeking reliable, efficient, and exceptional banking support. Her commitment to excellence reflects the highest standard of customer service.”
9AM - 5PM
4500 Preston Rd, Frisco
Banks
“I am extremely pleased with the service I received from Stephan Silvestre. He was knowledgeable, professional, and incredibly efficient in helping me open my business account. Stephan Silvestre was the best part of my experience—he made the entire process so easy and stress-free.”
9AM - 5PM
4998 Preston Rd, Frisco
Banks
“I walked in to this branch to get a doc notarized and was met with helpful and apologetic staff that kindly asked me to make an appointment, which I did and came back and got what I needed to get done... Sunita was so sweet and kind - it's a busy branch so give yourself at least 30 minutes before close to get your task completed and do understand the ppl working there are human too and are doing their best to accommodate the crowd.”
9AM - 5PM
9161 Teel Pkwy, Frisco
Banks
“They have awesome customer service, always professional, kind, and quick to solve any issues at all. If you're looking for a reliable bank FNBO and especially this branch, are the one for you!”
“Love having Plains as our Local Bank.The team there is super helpful and I love being able to call in and talk to someone directly without all the automated messages.Highly Recommended.”
“Friendly staff & excellent customer service, great banking for New Small businesses owners & Entrepreneurs!
Keep up the Good job team☺️??????
# Sonia is best & all staff are very friendly team, helpful, supportive positively, everytime I make a visit to them.✅️???☀️?”
“My wife and I scheduled a Saturday appointment at this branch to correct a few details, make some account updates, and apply for a credit card. Our representative, Donna, was incredibly welcoming, professional, and informative. She addressed the purpose of the visit and helped us with additional details and proactive steps. I couldn't be more pleased with the customer service we received and I will be sure to come back again.”
“Great office and a great company. My investment strategist, Devante Williams is attentive, knowledgeable and very professional. It’s obvious he takes pride in providing the best service possible, whether you’re investing $20,000 or $2 Million! Coming over from another investment firm where I was essentially a number, my experience at Schwab has been truly refreshing. Only wish I had moved my accounts here months earlier.”
9AM - 5PM
5375 Lebanon Rd, Frisco
Banks
“Bilingual notary
I have been a loyal customer of Chase for over 20 years, and once again, they have gone above and beyond. During a very difficult time after my father’s passing, I needed a bilingual notary service to help finalize a power of attorney so my mother could handle my inheritance with the Taiwan Embassy. Chase not only provided the most convenient and professional service, but the bilingual notary was absolutely outstanding. Fluent in both Chinese and English, he understood every detail of the document, notarized it quickly, and made me feel completely at ease. Beyond the notary work, he offered thoughtful financial advice without any pressure. I can’t thank him enough, and I’m so grateful that Chase continues to be a trusted partner during life’s hardest moments.”
9AM - 5PM
5656 Main St, Frisco
Banks
“Peyton was absolutely amazing to work with! She helped me open my bank account and made the entire process quick, easy, and stress-free. She was very knowledgeable, professional, and stayed on top of everything from start to finish. Peyton was friendly, answered all of my questions, and made sure I understood each step. Her customer service was outstanding, and I truly appreciated how efficient and attentive she was. Thank you, Peyton, for making such an important process so smooth!”
“Having experienced an attempted hack into my bank account, I received careful consideration & detailed guidance from JT, then Jason Heard, in remediating the concerning situation.
Jason exhibited patience, conscientiousness & clarity with his careful scrutiny of both potential & actual aspects of such an issue.
My respect for the level of expertise exhibited by both gentleman in assisting me through each stage of the repair process, is unparalleled.
Thank you, both, & Origin Bank for your diligence in responding to customers needs.
Penelope van der Westhuizen.”
“Absolutely LOVE this location! Always such a pleasant experience with the helpful employees whose professionalism exceeds just a common courtesy. If this is not your bank, you are missing out!”
“I would highly recommend Melissa Williams to anyone who needs a banker. Melissa is very knowledgeable, professional and courteous. She really cares about her clients and always goes out of her way to help.”
“What a terrific place if you actually want help getting banking done. I never go into the branch of my big National Bank because they really can't help you with much. They really don't have any answers. They can't help you with personal finance or loans. It's really sad. RBFCU actually was able to help me with everything I needed. It was quite refreshing! They may be based out of San antonio, but they helped me right here. I'm now a member, and will consider moving more of my banking here.”
“They are always so kind to me! I highly recommend this location to anyone who is local. Rush takes great care of his employees and we are happy customers in return. Thanks for all that you do for us!”
“First United Preston branch has the best and most patient staff. I am probably their worst customer. I am almost always the last in line for drive through with fairly disorganized deposits. Each time I promise them, I will be better next time. I have a lot going on personally, but the bank never disappoints or disrespects me. They are simply awesome. Highly recommended for their top class service!”
“I really love Unify and have have been a member for about 6 years including in california but are there any plans to open more branches here in Texas i live in the DFW area and the closest branch is about an hour away in Frisco and I live in Mesquite”
9AM - 5PM
7197 Lebanon Rd, Frisco
Banks
“I have been visiting this branch for quite some time now; Needless to say that they're by all measures the best in my opinion. Swetha, Arpita, et al. are all very good at their roles as representatives of this bank. They're courteous, very friendly, and knowledgeable in their roles as bank professionals. I would not go anywhere else for my banking business, but there.
I highly recommend that you check them out because they are highly skilled in customer care, service, and support.”
“I have nothing but the best things to say about this bank. When I first walked in, I was honestly caught off guard by how nice and modern it looked — definitely not your typical bank. Since day one, we’ve always worked with Jared (or as I like to call him, “J-Money” ?). He’s been outstanding — professional, personable, and always goes above and beyond to take care of everything we need, from deposits to account support.
After about nine months of working with him and experiencing the level of service he provides, I decided to open my own personal account here as well. I’ve already got my appointment set with Jared, and I couldn’t be more confident in my decision. Nothing but respect for him and everyone at First Citizens Bank.”
9AM - 5PM
16510 FM 423, Frisco
Banks
“Went to this regions branch to open new checking account and the service advisor was welcoming. Took almost 30 mins to complete the whole task and she provided all financial advices also. The branch is conveniently located and maintained cleanly. The regions bank website and app are easy to use and provide a great customer service. They provided bonus amount when opening checking account.”
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“Great experience with Frisco office and especially Colby. I had a very challenging auto purchase and a tight deadline. Everything about my experience with Colby was top notch. Very happy, thanks!”