“My wife bricked her phone (cracked screen, water intrusion) so we visited this location to see what the options were. Unknown to us, my wife’s plan has insurance and the associate, Naomi, was incredibly helpful in alerting us and letting us use her tablet to process the claim. She was very personable and saved us a ton of money. She even walked us to the door when we left the location. I highly recommend this l AT&T store, and Naomi.”
“Poe, at Flower Mound store off long prairie, is excellent. He is efficient and provides an educators mindset help his client leave with knowledge of the plan and product. Left understanding the purchase which and Happy with the experience”
“I had a great experience with Verizon customer support thanks to Sam. What started out as a frustrating situation with my phone turned into a smooth resolution because Sam truly went the extra mile.
It wasn’t an easy fix, but Sam stayed patient, worked through every issue, and didn’t give up until everything was up and running perfectly. That level of persistence and customer care really stood out.
I’ll definitely be coming back to connect with Sam again to talk through account options and streaming services. Thanks again for the excellent support!”
“Good treatment and attention to the driver inside there are bathrooms at reception at door 20 you check in they attend to you at the time of your appointment not before I recommend you arrive 15 minutes before to report they ask you for your license unloading number and a copy of the loding bill they assign you door You can't break the seal on the box, you go backwards and stick to the door where you unload without opening the doors until they remove the seal and tell you to open the doors. You can sleep in front of it without any problems. Unload in 45 minutes. Regards to everyone excellent day”
“I took in my dying Lenovo laptop and Tim took control. I was charged a diagnostic fee. Later that day, Tim called me suspecting the battery was the culprit. He installed the new battery which he had ordered but turned out there was more to the problem. Further diagnostics indicated a CPU failure as well. Too costly to repair. Tim removed the new battery for return to his supplier, and he did not charge me anymore than the original fee. All this was performed in about 4 days. Tim is very personable, candid, respectful, and communicated by text to keep me updated on progress. He recommended which laptop brands and models to buy - and which models to avoid. I'm the proud owner of a new Dell 16 now. Any customer should feel confident that they are in good hands at the Flower Mound CPR. Thanks Tim.”