Cell Phone Stores in Flower Mound, TX

“I took in my dying Lenovo laptop and Tim took control. I was charged a diagnostic fee. Later that day, Tim called me suspecting the battery was the culprit. He installed the new battery which he had ordered but turned out there was more to the problem. Further diagnostics indicated a CPU failure as well. Too costly to repair. Tim removed the new battery for return to his supplier, and he did not charge me anymore than the original fee. All this was performed in about 4 days. Tim is very personable, candid, respectful, and communicated by text to keep me updated on progress. He recommended which laptop brands and models to buy - and which models to avoid. I'm the proud owner of a new Dell 16 now. Any customer should feel confident that they are in good hands at the Flower Mound CPR. Thanks Tim.”

“My wife bricked her phone (cracked screen, water intrusion) so we visited this location to see what the options were. Unknown to us, my wife’s plan has insurance and the associate, Naomi, was incredibly helpful in alerting us and letting us use her tablet to process the claim. She was very personable and saved us a ton of money. She even walked us to the door when we left the location. I highly recommend this l AT&T store, and Naomi.”

“I visited this store yesterday and had the pleasure of being assisted by Poe, an outstanding representative of AT&T. I has having issues with my phone which he quickly diagnosed and resolved. In addition, he pointed out to my wife and I that we were eligible (due to age) to a feature that we were not aware of. He patiently explained how it worked and assuaged our concerns. Ultimately we did avail ourselves of this opportunity which we were very grateful. Lastly, we both had damaged screens and, after his quick research, found that we had screen protection. He ordered replacements which will be delivered to our residence and we will be able to make an appointment with him upon receipt to have them installed. Lastly, I use a walker and he even accompanied us to our parking space and assisted me in placing it in our vehicle. Unbelievable service!!”

“I had a great experience with this store, especially my rep Brittney. She was knowledgeable, friendly, and was helpful in answering my questions. Kudos to this store.”

“Good treatment and attention to the driver inside there are bathrooms at reception at door 20 you check in they attend to you at the time of your appointment not before I recommend you arrive 15 minutes before to report they ask you for your license unloading number and a copy of the loding bill they assign you door You can't break the seal on the box, you go backwards and stick to the door where you unload without opening the doors until they remove the seal and tell you to open the doors. You can sleep in front of it without any problems. Unload in 45 minutes. Regards to everyone excellent day”