Quest Diagnostics is a reliable and professional healthcare provider that offers a range of medical tests and services. The company's Prairieview Medical Plaza location features a variety of testing options, including routine lab tests, drug screenings, pediatric specialty services, and more. Customers have generally had positive experiences at this location, praising the staff's efficiency, empathy, and professionalism. The phlebotomists at Quest Diagnostics are skilled at drawing blood, and patients have reported feeling comfortable and well-cared for during their visits. The company's online resources, such as the website, also help patients prepare for their appointments and schedule appointments conveniently. While the majority of customer reviews are positive, one customer had a less than ideal experience at the Flower Mound location, where they encountered a rude and impatient staff member. However, another staff member, Tiara, was praised for her kindness and patience in handling a challenging situation with a young, anxious patient. Overall, Quest Diagnostics seems to provide reliable and professional healthcare services, with a generally friendly and accommodating staff. The company's commitment to customer satisfaction is evident in the positive reviews it has received.
Thankful that you’re open Saturdays, especially for people with tight work schedules. I always make an appointment so the wait is none, I love you send a text the day before so that I can check in through the link in the text…so easy! All staff I have encountered are professional and courteous, and the facility is clean.
March 2026
Miss Brittany was very polite, kind and helpful. I had zero pain during the blood draw, she is really good at what she does!
March 2026
Great phlebotomist, easy scheduling & check-in, quick & easy in/out. Very efficient.
