“Each time I have come in I have been greeted with so much care. They really make sure you get all the help you need. My last visit I needed some tennis shoes and sandals. The lady helping me was so great she showed me several items until I found the exact shoes I needed not just for comfort but also style.”
“I went in with no receipt and no tags on an item I purchased for my father- in - law and came out with the correct sized jacket. The two woman working this am immediately helped me out, finding the jacket in the store that I needed and finished by bagging the new one for me. I was very happy from start to finish. No hounding me for not having a receipt or tags. They were very kind and professional, exactly how you should be in customer service. Will go back again!”
“Love this little shop! The ladies working there were incredibly welcoming and friendly. They helped me with sizing and fit and got me exactly what I needed. Prices were very reasonable and I was impressed with their variety and availability, especially since it's a smaller store. I will absolutely be back!”
“I had such a great experience at Dick’s Sporting Goods thanks to Meralis! She helped me with a return and then also checked me out, making the whole process seamless. She was so friendly, efficient, and went above and beyond to help me get the best items. It’s rare to find customer service this good—she made my shopping trip quick and easy. Highly recommend asking for her if you need assistance!”
“I came to this store to ask about a yeti tundra 45 missing a plug after my daughter bought it from another location and gifted to me on Christmas Day , I try looking for a replacement for sale but asked one of the supervisor in charge, after speaking to one of the other managers they found one and gave it to me free of charge, I would have paid the 7-10 price but they took it upon and made my day, I will definitely recommend this team for making sure customer gets the attention and prompt service we look for , thanks again for providing great customer service”
“Amazing store, staff and supplies. Everyone in Trailhead is so welcoming. Tom helped us out and was so helpful, patient and so awesome to talk with! Trailhead is the place to go for quality shoes and supplies. The staff is beyond knowledgeable on all things running and have created a very welcoming and warm environment for all.”