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“The young women miss Ukeko was so sweet, she helped me and my fiance out and explained what we needed to do regarding our shipment. Sweet person and great hard worker.”
“Personal customer service! I recently had knee replacement and while I can drive it’s not possible to get in and out of my car and bring in packages at this time. The first time the sweet lady that works there saw me coming in, met me more than halfway to my car and got my package for me, scanned it and brought me my receipt. She also suggested that I call when bringing packages and someone would come to the car and assist me going forward while I’m unable to do it myself. I’ve been several times and the young men helping me have been helpful and kind as well. I just love Love LOVE my Heath UPS store! Thanks for everything!!!
Wanda”
“Was able to get my documents printed and notarized as well. The man was amazing &, very quick, with a smile on his face. If u want fast knowledgeable REAL CUSTOMER SERVICE THEN THIS DEF THE PLACE YOUR LOOKING FOR. THANK YOU FOR YOUR HELP. HE MADE MY LIFE THAT WAS SO COMPLICATED SEEM JUST SO EASY & I APPRECIATE IT. AND ILL PROB BE BACK SOON BC I HAVE TO GET ANOTHER DOCUMENT SIGNED!!!”
“Lol Reviews are right.
Cool alternative, especially since local post office closes at 4.
Summary: walked in 4:55 - my 3 packages had shipping labels and ready to scan - young lady was closing out drawer and definitely lacked customer service.
Anyway, it is what it is.
(Update)
Night & day since my review. (different employee)
I have been back several times in the past months. Victoria exhibits awesome customer service and is a pleasure to deal with.”
“Thank you for being so efficient in shipping off my package. Dropped it off Thursday night and it was delivered in Wisconsin by Monday morning. I will continue to drive to this post office to ensure my packages/letters are delivered timely. Also, I’m hoping we can get a self service kiosk in the future, that would be great!!!!”
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“I had a very pleasant experience at Taylor Mail Center, especially services provided by Mr. Timothy! He was very understanding, helpful and gave excellent customer service. I was in a hurry with my prints and he helped me in my time of need, because of his services I will visit the store again!”