“I had a great experience with this UPS employee. They were extremely kind, personable, and professional while helping me overnight an important letter. They took the time to make sure everything was handled correctly and made the process easy and stress-free. Their friendly attitude and willingness to help really stood out. Excellent customer service and a great representation of UPS!”
“Outstanding service at the Postal Depot.
Keith answered the phone promptly and was friendly and informative from the start. When I arrived, I received the same level of professionalism in person. He acknowledged me immediately, even while assisting with other business matters.
I needed to ship out a Yeti 1 Gallon Water Jug, and he took the time to properly measure it and find the appropriate box to ensure it was packaged correctly. The entire process was smooth, efficient, and genuinely customer-focused.
Friendly service, professional attitude, and in and out in less than four minutes. Truly outstanding experience.”
8AM - 6:30PM
457 Laurence Dr, Heath
Mailbox Centers
“This location is the most helpful place I’ve ever dropped off a package, every staff member is always so kind and courteous and go out of their way to be helpful!!!”
9AM - 5PM
3021 Ridge Rd #101, Rockwall
Mailbox Centers
“Lol Reviews are right.
Cool alternative, especially since local post office closes at 4.
Summary: walked in 4:55 - my 3 packages had shipping labels and ready to scan - young lady was closing out drawer and definitely lacked customer service.
Anyway, it is what it is.
(Update)
Night & day since my review. (different employee)
I have been back several times in the past months. Victoria exhibits awesome customer service and is a pleasure to deal with.”
“Thank you for being so efficient in shipping off my package. Dropped it off Thursday night and it was delivered in Wisconsin by Monday morning. I will continue to drive to this post office to ensure my packages/letters are delivered timely. Also, I’m hoping we can get a self service kiosk in the future, that would be great!!!!”
“I've been going to Taylor Mail Center for over a year now ever since I moved to Forney and this place has been the best! Tim the owner is great at what he does and very knowledgeable when it comes to shipping issues and provides excellent service. I recommend if you ever need things shipped quick or have questions he's the best person to go to!”