IHG Army Hotels Building 1384 offers a safe and convenient place for military personnel and their families to stay. The hotel features clean rooms with fresh smell and comfortable beds, making it suitable for short or long-term stays. Guests appreciate the amenities such as A/C that works well, a kitchenette for groceries, and laundry facilities that come in handy. The rooms are functional, though some reviews mention they are a bit old and may have issues like bugs or drafty windows, which could affect comfort. The staff is highly praised for being kind, helpful, and going the extra mile to assist guests. The hotel is family-oriented and close to the NCOA academy and exchange express, making it easy to access local military facilities. Each morning, guests enjoy a continental breakfast, and social nights on Thursdays provide food and drinks, adding to the welcoming environment. While the overall experience is positive, some concerns about cleanliness and maintenance, such as bug presence and possible mold issues, have been noted. Despite these, many find the hotel to be a good value, offering decent quality and all necessary amenities for a comfortable stay.
