AutoNation Ford Fort Worth Parts Center offers a wide range of parts, tires, batteries, and accessories for Ford vehicles. It is known for its customer service, with many reviews highlighting the helpfulness and friendliness of the staff. Sales personnel like Wael and MJ have been praised for their communication skills and ability to make customers feel comfortable during the car buying process. The service department has also received positive feedback, particularly for quick repairs and timely updates, with Mike, the Service Manager, being noted for his exceptional service. However, there are mixed experiences regarding customer service. Some customers reported rude interactions with certain staff members, particularly with a service advisor named Larry and an assistant service manager named Darla. While some customers found their service experiences frustrating, others appreciated the quick resolutions and assistance they received after voicing their concerns. Overall, AutoNation Ford Fort Worth Parts Center is recognized for its extensive selection of Ford parts and accessories, as well as a generally positive service experience, though it may have areas needing improvement in customer interactions. Customers looking for reliable service and support for their Ford vehicles might find this dealership worth visiting.
100% recommend - ask for TaShonda. She is personal and compassionate, ensuring you’re confident in your purchase and the service. I have never experienced better service with anyone else. She is amazing and was by our side throughout the whole process. Can’t recommend enough.
February 2023
Over the years I've bought multiple cars from this dealership, yesterday I bought another, my salesman was MJ, he was absolutely great, not pushy at all, he was funny and was able to answer questions about any car I asked about... if you go to AutoNation ask for MJ, you won't regret it
