Avis Car Rental
Avis Rent A Car,
Car RentalHours:
5862 S Hulen St, Fort Worth TX 76132 Hours
About Avis Car Rental
Avis Car Rental provides generally positive customer experiences with many smooth and easy rentals. The online rental process is easy with great communications. Vehicles are ready on time and perform perfectly. Customer service is often described as wonderful, great, and excellent, with kind and courteous associates. The pickup process is smooth, with staff taking time to point out special features of the vehicle. Drop off is also super easy and painless. Specific staff members are highlighted as very helpful and great, providing all necessary information and ensuring a no muss no fuss rental. However, some inconsistencies are noted. Phone operators can be unhelpful. At times, the location appears short-handed, with staff running around and management sometimes unavailable to provide solutions for issues, which can lead to customer frustration. Despite these occasional management and staffing concerns, the direct rental experience and frontline staff receive strong praise, leading some long-term customers of other companies to switch to this Avis location.
Most Recent Reviews
May 2026
My wife uses this AVIS to get cars 🚗 for work.
She uses them 2 -3 times a month, for several days each time!
May 2026
The rental car assoviate was very helpful and professional. They made the entire process quick and easy, answered all my questions clearly, and ensured I had everything I need. Their friendly attitude and efficiency made for a smooth and stress-free experiance.
June 2025
Legina was a very helpful lady from the getgo! The operators on the phone was trash and were not helpful whatsoever until we walked in the front door of this establishment and legina kindly told all the information we need to know for an exchange of a vehicle and damages to the car! Definitely should be the manager!
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