Cash America Pawn is praised for its friendly and professional service. Customers appreciate staff members who are polite, patient, and take the time to answer questions. The Como location receives high marks for treating customers with respect and maintaining a businesslike attitude, unlike other locations where some customers have experienced attitude or poor service. Visitors from different areas mention that the staff, including managers and employees, are helpful, making the experience smooth and fast. One customer highlighted the inventory as impressive, and another appreciated the high offers received for jewelry, especially when compared to other places. However, some reviews mention mixed experiences, such as miscommunication over the phone or being turned away unexpectedly. Overall, Cash America Pawn is seen as a place with great people, good service, and a positive atmosphere that encourages customers to return.
Excellent customer service provided by Katy close to closing time! Highly recommend.
July 2025
I spoke to Gisel over the phone she was awesome. She was very polite has, good customer service. She was very patient, she took the time to answer any of my questions.
October 2024
I love this place, they always have what I need. Ask for Josh
