Chase Bank is a full-service bank that offers a range of banking services, including checking, savings, and mobile banking. The bank's friendly and efficient staff provide a positive customer experience, with fast and smooth drive-thru service and a welcoming atmosphere inside. Chase Bank is known for its lack of fees, making it a convenient choice for customers. The bank's representatives, such as Stephanie, are praised for their excellent customer service and willingness to help, which keeps customers coming back to this particular location.
After patiently waiting my turn for 15 minutes. Today the customer service manager said 12 words How can I help you? I do not have time for problem! Turned and walked away. I have withdrawn $10k from my accounts as a penalty for such rude behaviors.
December 2023
Pro tip, dont fill out a withdrawal slip. You'll thank me later.
July 2023
Multiple times in the branch they are “unable to help me.” They are rude and very unprofessional. Simple things like cash deposit, notary service and auto loan. Each time they are just unable to help me. Just around the corner they help me just fine. Branch problem not bank problem.
