Chase Bank offers a welcoming and helpful environment for customers. Several reviews highlight the friendly and professional staff, with employees like Jordan, Alyssa, Hilary, Saima, Sandra, and José being praised for their excellent service. Customers appreciate the staff’s patience, knowledge, and willingness to assist with various needs, from opening new accounts and notarizing documents to exchanging currency and explaining investment options. The staff's professionalism and friendliness leave a positive impression, making customers feel valued and well taken care of. The location is noted as especially friendly and accommodating, with some customers choosing it over other branches. Overall, Chase Bank is seen as a place where customers receive good service, clear guidance, and a positive experience, encouraging them to return.
Went to sign up for a new account, had many questions. Jordan made sure to take very good care of me and was very informative. Very good experience. 😌
February 2024
I went to three different Chase banks to exchange some small bills since I don’t have back account with them they still help with $100 exchange per day. I appreciate your help.They all have good customer but this location is the most friendly one so I should leave a 5-stars review for it.
December 2023
not too bad of customer service. seems to be a wait inside though, other than that not a bad place to bank
