CVS Health in FORT WORTH is a reliable and convenient healthcare destination, offering a wide range of services and products to meet your needs. With extended hours, seven days a week, the store is accessible when you require prescription refills, COVID-19 or flu testing, vaccinations, personal care items, pet supplies, and healthy snacks. To save time and money, customers can join the ExtraCare® program to access personalized deals and earn rewards, or take advantage of weekly deals and online ordering for free in-store pickup or same-day delivery. The store is well-organized, clean, and maintained, with knowledgeable and pleasant staff members like Sonya and Keaton, who go above and beyond to assist customers. The pharmacy team also receives praise for their hard work and attentiveness, even during busy periods, ensuring customers' needs are met promptly, as exemplified by the quick service provided to a customer seeking cough medicine. Customers highlight the convenience of the Buy Online Pick Up In Store service, particularly for caregivers, and the overall excellent customer service experience at this CVS location, with staff members like Daniella and Lisa providing exceptional assistance and making customers feel valued.
Maggie you were so rude to me when all I wanted to do was check my balance on my OTC account. You were very unprofessional and inconsiderate. Please work on customer service skills since you work in customer service. Travis you helped me so much thanks for being so kind.
November 2024
Store associates weren’t visible. A lot of products were being stocked but I found what I wanted. Pretty well kept. Good experience shopping overall.
November 2024
This place is garbage. The store looks like it, the pharmacy is a complete joke - amazing such poor customer service is allowed. Obvious poor management and poor pharmacy management.
