Frost bank has been so good to me. Their customer service is always excellent and they genuinely care for their customers. I always deal with Theresa and if she is busy, I’ll wait. By far Theresa is one of the nicest people to deal with. Highly recommend.
August 2022
I had always had a good experience good customer skills and treat customers with respect . Thank you Frost Bank
April 2022
Customer service from 4/4/2022 was horrible, rude, narcissistic; and very sarcastic. But the energy and vibe of Marisol cleared everything up. To see the smiling faces of all of her customers made me regret not going to her in the first place. Everyone’s else customers were upset.