The Johnston & Murphy Factory Store is noted for its friendly and helpful staff, who provide great customer service without heavy sales pressure. Customers find a great selection of dress shoes, boots, and high-quality merchandise, often with sales and promotions. The store is never crowded, allowing for a relaxed shopping experience. While the blazer selection is somewhat limited and prices are high for the quality, it remains a great place for deals on well-made items.
Great selection of dress shoes, Lee was very helpful with finding the right kind and taught me how to shine my already worn dress shoes. He even wrapped them and bagged them up for me when he was done shining and cleaning them. Great customer service!
June 2025
Good quality shoes. Performance shirts are my favorite. Repeat customer, outstanding service by George, Kobe and Victor.
April 2024
One of their best locations, you will always find a friendly staff, the best selection and the store is never crowded. Always take a minute and ask what promotions they are running, sometimes a great deal can become an even better deal.
