Lowe’s for all of your home improvement needs. Stop by the local Ft. Worth, TX Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! Customers have praised the store for their excellent customer service, especially on the Eastchase location. Associates are frequently noted for being helpful, friendly, and quick to assist. One customer appreciated the staff for their prompt help and positive attitude, which made their shopping experience much better than other nearby stores. Another reviewer highlighted the store manager’s effort in resolving a delivery issue by refunding a fee and ensuring the items arrived promptly. The staff’s willingness to go above and beyond has made a strong impression. The store also receives positive feedback for its knowledgeable employees. One customer was especially impressed with an employee named William, who provided professional, friendly advice and helped them pick the right toilet with a quick tutorial. This kind of attentive service stands out and is appreciated. Overall, Lowe’s on Eastchase is recognized for its helpful staff, quick assistance, and willingness to solve problems, making it a preferred choice over competitors. The store is dedicated to providing a positive shopping experience for all customers.
99% of the time great customer service! The staff in the garden area are always helpful & willing to look things up for you when they don't know the answer right off.
June 2025
Chris is the best ! When it comes to customer service he’s amazing. Give him a raise or some kind of bonus ! Over at the Pro side
June 2025
I made a purchase online for same day delivery and it wasn't delivered the day promised. Manager Shelita @the Eastchase store fixed everything and had the items delivered promptly and refunded my delivery fee ! She went above and beyond to help!!! Thank you Shelita.
