PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store features a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Customers generally have positive experiences at PetSmart, with many praising the excellent customer service and the quality of the pet grooming services. One customer was particularly impressed with the groomer, Mckenzie, who did a "phenomenal job" on their dog's haircut. Another customer has been bringing their pups to the same location for years and always books with the caring and attentive groomer, Chase H. The reviewer describes Chase as a "family friend" due to how well she cares for their "fur babies." However, not all experiences are perfect. One customer had a negative encounter with a store policy not being followed as stated on the website, and the manager and staff were "incredibly rude" in their response. Despite this isolated incident, the overall reviews for PetSmart are very positive, with customers appreciating the store's wide selection of products and services for their beloved pets.
Great staff and everything you need for your pet. They also partner with animal control and have dogs and cats up for adoption. Love this location.
June 2026
We used to shop a rival pet store but this Petsmart store has completely taken over our business. The employees are helpful and friendly. Harmony was exceptional. Her attitude was bubbly, cheerful, helpful and professional. She was a great help to us. We will be back for sure.
February 2026
Maddie went above and beyond with our Great Pyranees today. Thanks for the help.
