Safelite AutoGlass in Fort Worth provides windshield repair and replacement. The service is available in-shop or via mobile service. They repair chips and cracks fast, often in 30 minutes or less, with repairs being barely noticeable or not even noticeable anymore. The process is described as painless and efficient, with customers reporting being in and out quickly. The staff receives consistent praise. The front desk staff and technicians are noted as friendly, wonderful, and providing top-notch, incredible, and excellent customer service that is rare these days. They keep customers informed and answer all questions. While scheduling through the main number can sometimes require effort, the resulting service is frequently described as an awesome experience. The location is clean with convenient amenities, and work comes with a national warranty. They are insurance approved.
Scheduling was easy and the service was friendly and speedy (maybe 2 hours). I used insurance so not sure how the price compares retail-wise, but I was happy with my service and would use Safelite again.
July 2026
Technician was professional. Removal of the windshield did not go well. Defrost air vent (2/3 of length of dash) broken into several pieces. Safelite offered zero apologies or compensation for damage. Work done July 17.
July 2026
Extremely easy and responsive to requesting a replacement windshield. Beau was very professional and courteous during the installation!