The UPS Store #3194 in Fort Worth provides a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, committed to helping customers with their needs. Customers generally have positive experiences, praising the friendly and efficient staff, especially highlighting staff members who are helpful, polite, and have a good attitude. Many appreciate the seamless process for Amazon returns and the helpfulness of employees like Ozzy and Jake. However, there have been occasional negative experiences with rude staff members, which have been addressed by the store’s management. Overall, the store offers good customer service and a welcoming environment, making it a convenient place for shipping, printing, and other services. Customers are encouraged to visit and experience the helpful staff and quality service for themselves.
This store location will forever have my business as long as I live in the area. They are always fast and efficient, but most importantly to me, their customer service is always phenomenal. They are always kind and personable.
August 2024
Employees were very pleasant and efficient. My return of three Amazon items was seamless. I'm not fond of returns but I would use them again if necessary.
June 2024
Thank you so much, Ozzy for your excellent customer service. There weren't too many UPS stores still open on a Saturday evening. I really appreciate it.
