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“I have been working with Amoco as a new member the past two mornings and have been met with the most exceptional customer service experience ever! Everything was done electronically. So impressed!”
“I work 2 minutes away from this location. I live 30 minutes away. If I need to do business inside Wellby I will drive to this location in Friendswood on 518 and N Friendswood Dr. Lazarus is an awesome personal banker.”
Credit Unions
Credit Unions
Credit Unions
“The MOST frustrating automated attendant service ever! The really bad news is that they state that this is their new and improved system. The system first disconnected me after I had been on HOLD for several minutes. Then I tired calling the branch office directly but that just connect you back into the automated attendant. I selected the extension number for the branch that I wished to speak with and it transferred me to an extension that only went to voice mail and stated that the mailbox was Full. I'll end up having to drive into the branch office to get the information that I need.
UPDATE: Just a short time after posting me Google review, I received a call from Gina at Wellby and she expressed her concern for my complaint and offered to assist me over the phone. I appreciate her prompt follow and her concern for Wellby's customer service. Hopefully, the auto attendant will improve in the future.”