“Alexa helped me set up my pin when I was having issues with the automated system and was SO helpful! She even stayed on the line with me to make sure the automated system worked. One of the best customer service experiences I’ve had.”
“I have been working with Amoco as a new member the past two mornings and have been met with the most exceptional customer service experience ever! Everything was done electronically. So impressed!”
“Incredible service from everyone there. See Tracy, Carol, Varsha, or Rebecca. You won’t be disappointed by anybody. It’s the kind of bank that helps you when you need it most.”
“I’ve been with Amegy for about 5 years now. I absolutely love this bank, especially this branch. They’re always friendly and helpful. I’m glad my mom talked me into switching.”
“I had an emergency regarding a family member and needed to get money to them asap. I went online and noticed (for the first time) that I could use bill pay and "pay a person". I completed everything and the family member activated from their end via text.(what a great idea!) Tried to send the money and was locked out of my account b/c the amount was "over the limit". The problem was that the limit is not listed when attempting to pay; nor whether the limit is per transaction or per day. I called my branch 3+ times and the phone just rang and rang. I left it ringing on each occasion for at least 5 minutes. When I originally went to the "pay a person" feature, it stated the cutoff was 3pm. I had been trying to call South Shore branch since 2pm. I then tried to call the Galveston branch...same result...ringing ringing and no answer. I then called the branch in Pasadena (according to google). Beatrice Ramos answered! What a great young lady, very professional; after telling her the issue, she went out of her way to help me. When she realized she would need to email someone, she promised to call me back. She did! Although there was some miscommunication, she realized it and told me she would call me back. Instead I got a call back from her Supv, Sharon Brown. Again, what a great young lady! She then informed me that she was actually from the Friendswood branch-my call must have been forwarded to their branch. She tried her very best to help me reach the cutoff time of 3pm. Unfortunately with all my time trying to contact South Shore branch and then the Galveston and Texas City branch, it was literally 1 minute past 3pm and once the problem was solved and I was able to make the payment to my family member, it was too late for the family member to receive the money on Monday (this being Friday). Too bad I spent valuable time trying to reach my branch/ Galveston/ Texas City branches.”
“Excellent customer service! David Melendez (I believe was the gentleman's name) helped me and my wife every step of the way during our visit, and really made the experience all the more stress-free! Thank you so much again!”
“I visited this location on 12/23 and had the pleasure of meeting and working Tanner. Tanner was so welcoming and it felt great working with him. He is truly one of a kind.Great location to do banking.Gerardo - Jerry- Morales”
9AM - 5PM
601 S Friendswood Dr, Friendswood
Banks
“Customer service and overall treatment is great at HomeTown bank. You can have the old-fashioned sit-down relationship with a personal banker. They will work with you to make financing possible. It's still a business, however, so it's not fair to expect them to make deals that aren't to their benefit.”
“Walked in and was immediately greeted and open an account quickly. Lazarus was very knowledgeable and efficient. I’m happy I chose Welby! The staff is amazing! Thanks Welby!”
“Best bank in the world. Very knowledgeable and great to work with. You will never find the customer service anywhere else. We recommend this bank to everyone. They are number 1!”
“I have been with Texas Gulf Bank since the day the doors opened in Friendswood. They bend over backward to meet their clients needs. They are always pleasant and have snacks and drinks available for anyone - even the dog!”
“I was reluctant to come here as I saw only negative reviews. Luckily I didn't pay any attention to Karen because the service at this bank went above and beyond what I expected. Will definitely come back next time I have an urgent matter.”
“Needed to get something notarized, and Fernando was very helpful and very patient with me and my daughter. The bank was not busy and they had enough people working that he could spend the time with us enjoyed the experience here”
9:00 am - 9:00 pm
106 E Edgewood Dr, Friendswood
Banks
“I have been to a few spas in the Houston Metro area and this by far has been the best. I honestly didn't feel like I was in Texas. The decor and the way the spa is laid out is beautiful. The staff was extremely friendly from the receptionist to the young lady at the wine bar. And, the spa services were great-really enjoyed my body scrub and massage. My skin feels amazing and My energy is up. I also had some of the best chicken salad ever. I can't wait for my next visit! We're doing a private room for a small group of friends. We made a pact, as educators, to do these visits at least 4 times a year.”
9:30 AM - 4:00 PM
200 W Parkwood Ave, Friendswood
Banks
“I keep saying that I am going to leave my Wells Fargo location due to many problems I have had there. And I eventually will. I had to go out of town and had not had a chance to cash my check and we were in the area so we stopped at this location. The teller was very nice and helpful, unlike most at my normal location. The line was long, but they got everyone in and out in no time. We were 5 cars back and still out in less than 10 minutes. Fast and good. They need to send some of these tellers to my location. We can use the (almost) perfection. That means a lot to me when it comes to my money.”
9:30 AM - 4:00 PM
200 W Parkwood Ave, Friendswood
Banks
“I am so thankful for Kristy! I hope that’s the correct name ! I don’t bank with this bank at all but the woman i spoke with was able to assist and help me very smoothly with no problems ! She was understanding and knew exactly what she was doing with my transaction. She asked all the right questions and even greeted me when i arrived. I drove at least an hour to this very location because i was confident And trusted that i wasn’t wasting a trip. A very big thank you to her !”
“Just wanted to share my experience with BBV Bank In Friendswood today , Agnes Gifford who helped me today was kind , patient and professional.Thank you BBV Bank for having employees like Agnes ,Thank you again,RespectfullyLeo Bernal Happy Client ??”
9AM - 5PM
1550 W Bay Area Blvd, Friendswood
Banks
“Jasmin went above and beyond to solve a problem for me that her branch had never seen and had not been notified of it by corporate. She solved the problem herself and thoroughly documented the process so any future customers with the same request as me will be taken care of in a timely manner. Great job!”
8:30AM - 5PM
102 W Parkwood Ave, Friendswood
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“Awesome branch, easy to deal with and super friendly, Hallie is the Absolute Queen boss at what she does and I immensely appreciated her and her patience and help.”