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“The MOST frustrating automated attendant service ever! The really bad news is that they state that this is their new and improved system. The system first disconnected me after I had been on HOLD for several minutes. Then I tired calling the branch office directly but that just connect you back into the automated attendant. I selected the extension number for the branch that I wished to speak with and it transferred me to an extension that only went to voice mail and stated that the mailbox was Full. I'll end up having to drive into the branch office to get the information that I need.
UPDATE: Just a short time after posting me Google review, I received a call from Gina at Wellby and she expressed her concern for my complaint and offered to assist me over the phone. I appreciate her prompt follow and her concern for Wellby's customer service. Hopefully, the auto attendant will improve in the future.”
“I have been working with Amoco as a new member the past two mornings and have been met with the most exceptional customer service experience ever! Everything was done electronically. So impressed!”
“I work 2 minutes away from this location. I live 30 minutes away. If I need to do business inside Wellby I will drive to this location in Friendswood on 518 and N Friendswood Dr. Lazarus is an awesome personal banker.”
“Kaylah is a wonderful woman. She has helped me so many times . I am not very good with computers or cellphones. She will take charge and fix my phone banking problems. I like to go into the bank when I know she is working. Laylah is a valuable person to me. Laylah is a valuable to Texas first Bank. She is the very first associate to make me feel welcomed.”
“The customer service was excellent for many yrs. Now is has become a mixed bag. Sometimes you get lucky, then other times, not so much. At times the drive thru is closed for lack of staffing and the drive thru ATM is frequently down.”
“We had an outstanding experience working with Mrs. Renee as our mortgage loan banker. She was incredibly professional, knowledgeable, and dedicated throughout the entire process. Renee made what can often be a stressful journey feel smooth and seamless, always taking the time to answer our questions and guide us every step of the way. Her expertise and commitment were invaluable in securing our loan, and we truly appreciate her hard work. We highly recommend Mrs. Renee to anyone in need of a top-notch mortgage professional!”
“I’ve been with Amegy for about 5 years now. I absolutely love this bank, especially this branch. They’re always friendly and helpful. I’m glad my mom talked me into switching.”
“I am so thankful for Kristy! I hope that’s the correct name ! I don’t bank with this bank at all but the woman i spoke with was able to assist and help me very smoothly with no problems ! She was understanding and knew exactly what she was doing with my transaction. She asked all the right questions and even greeted me when i arrived. I drove at least an hour to this very location because i was confident And trusted that i wasn’t wasting a trip. A very big thank you to her !”
“I visited this location on 12/23 and had the pleasure of meeting and working Tanner. Tanner was so welcoming and it felt great working with him. He is truly one of a kind.Great location to do banking.Gerardo - Jerry- Morales”
9AM - 12PM
601 S Friendswood Dr #103, Friendswood
Banks
“Customer service and overall treatment is great at HomeTown bank. You can have the old-fashioned sit-down relationship with a personal banker. They will work with you to make financing possible. It's still a business, however, so it's not fair to expect them to make deals that aren't to their benefit.”
“I just left the Friendswood branch of Wells Fargo next to golds gym, and I had a wonderful experience with my teller, Rhonda. She was five star level polite, and very kind. She worked my transaction very quickly and got me in and out fast and efficiently!”
9AM - 2PM
1550 W Bay Area Blvd, Friendswood
Banks
“My experience was great on my last visit, of course it is like this every time since I started dealing with them. The staff are very wonderful in their treatment, especially since my English is not strong, they help me with that. The last visit I dealt with an employee named Jakayla , she was very wonderful and cooperative with me and my husband, she really deserves thanks ?”
“Just wanted to share my experience with BBV Bank In Friendswood today , Agnes Gifford who helped me today was kind , patient and professional.Thank you BBV Bank for having employees like Agnes ,Thank you again,RespectfullyLeo Bernal Happy Client ??”
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“This is the greatest woodforest in
The world. The people are like my family. They are so kind and caring to an old 86 year old lady. Give them call a raise”