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10AM - 7PM
1108 Baybrook Mall, Friendswood
Jewelry Stores
“I got pierced by Shakira and she was very friendly and went out of her way to make sure the piercings were symmetrical everyone there was super sweet i definitely recommend”
“The staff is extremely polite and helpful! Scott is a great help! He knew exactly what I wanted. He made my experience truly satisfying and I would recommend speaking to him about any particular jewelry creation. Thanks again Scott!”
“Mahmuda helped me to find a wedding ring my wife will love, she showed me multiple option in my price range and was a happy and helpful person the entire time. We will be returning to her for our jewelry needs”
“Connie and Billy are the best- not just in the diamond business, but just the best people! Good old fashion customer service with outstanding quality jewelry- I’ll never use anyone else.”
“Always amazing customer service, every single staff member is always super kind , attentive, and helpful with my questions, problems and jewelry care. Been with this location a little over two years. I always appreciate the staff members”
“These folks have been my “go to” resource for watch battery changes and other miscellaneous jewelry repairs for years. They’re quick, efficient and reasonably priced. Thanks BAJ! ?”
“They are excellent people. I bought jewelry from them. I've had jewelry repaired from them.I will not take my stuff anywhere else.Great place, You can always do lay ways too.. They are very trustworthy.”
“Staff were super nice! The store was package with beautiful jewelry and materials for your needs. Prices were very reasonable! Highly recommend for your jewelry needs!”
“Love the quality of Brighton last forever. I have shoes that are 10-15 years old and look great. The staff is wonderful especially Sharron, very knowledgeable and kind goes beyond her job description.”
“Always a pleasure to visit the Kendra Scott store at Baybrook Mall and absolutely love the new larger location. I visited on a busy summer Saturday afternoon to buy a thank you gift for someone who has helped me set up an out of state event. I didn’t know the age of the person or what she would like, but I really like to promote Texas brands and am a huge Kendra Scott fan.
I received so much help and was able to get a really nice gift within my budget with the help of Elonie, Isaac and Hannah at the color bar. I made sure the manager, who you can tell does a fantastic job, about the attention and thoughtful appreciation to the customer by those she manages how enjoyable my experience was and now I want to share it with you. Worth a trip to the store versus ordering online.
Thank you all!”
“Went in looking for a dress for my baby shower and was helped soo much by Miranda. She was soo sweet and helped me find exactly what I was looking for! Will recommend to everyone!”
“I recently encountered this jewerly store due to my grandson purchasing a necklace.After he purchased the necklace with in a 3 weeks the clasp become defective (not working).I went to the store to see about a replacement ,after going back and fourth with the salesman and not getting anywhere. I went ahead and had to send it in to be fixed. I paid 27 dollars to repair a necklace that was only purchased 3 week prior. I was not happy about this as my grandson had just turned 15 on the date of purchase.I displayed my disatifcation on this. The owner Shawn contacted me and offered to replace the necklace and to refund my cost for
the repair. I met Shawn today at his store and was replaced with a warm welcome and replacement necklace for my grandson.
I am truly sorry for posting a negative review on a previous post (that was removed) after speaking with Shawn .I will always come here first on any jewerly purchases in the future. You have earned my trust and thankyou for taking care of this.
P.S. Good luck of the fishing trip dont for get to look for the colored apts.”
“Great place to find just the right gift for a friend or for yourself. I have gone in there for years and always find special items. The ladies that work there are always sweet.”
“I just want to say I had a wonderful experience today, and it's all because of Itza. She did an amazing job of making sure all my needs were taken care of. I had an online order, but it didn't go as planned, but she rectified the situation, stayed cool and calm, and made sure I was good. It was seamless and effortless. I wish all my experiences with customer service was as good as this. If I had ten stars, she definitely deserves it.Thanks Pandora, for choosing someone who takes cares of the customer so well ??!!”
“The service here is amazing! We have purchased all of our jewelry from here because the quality and clarity is on point. The Best ?
Thank you Chuck & Saj!!!
V & T”
“Nice friendly staff. Went over and beyond to return phone calls and made sure I was happy with service. Will be making my future purchase at this location, since the galleria location is a far drive.”
“Shay was very helpful and more than happy to help me find what I was looking for! She made me feel welcome and important when it came to customer service!! Go see her!!”
“I went into the store to look for a gift for my wife’s birthday and the manager
Diamond showed me a lot of options. The whole team was great, and Diamond went out her way to help me find the perfect gift. I was very indecisive at first, but she was patient with me and helped me make the day a little more special for my wife.
Even brought my daughter a few days later to get her ears pierced.”
“what can I say? James Avery has been a family tradition. My daughter and I love shopping here for the "perfect" charm. We all have JA Charm bracelets and the memories of each charm are so special. Great staff, great selection. Love this place!”
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“Update on 11/5/24- Original review was from a year ago. The repair is still going strong. And I've taken better care of it so his lecture worked. ?
I needed a pearl placed back in a ring I have. They were very friendly and prompt with the repairs. The quality of work looks great! I got a little lecture about not being so rough on the ring, and he isn't wrong ?. I just picked it up today. I will be using them for any jewelry repairs going forward.”