AT&T Store in Frisco offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract and no credit check. The store provides unlimited data plans that include nationwide 5G service at no extra cost, making it easy to stay connected. Customers consistently praise the staff for their professionalism and helpfulness. One reviewer highlighted the assistance from Chase, who was informative and made sure their existing service was handled smoothly. Another customer appreciated Chris, who was very patient and knowledgeable, especially since they dislike technology. Chris went above and beyond by resolving billing issues, patiently waiting for devices to charge for data transfer, and providing a helpful tutorial. His exceptional customer service led to additional purchases of accessories and an Apple Watch, beyond just upgrading a phone. In addition, Travis received high marks for his friendly and helpful attitude. He assisted a customer with transferring photos and apps from Android to iPhone, explaining the process clearly and efficiently. The customer appreciated Travis’s quick service and hopes to see him again. Overall, AT&T Store in Frisco is known for its friendly staff, knowledgeable service, and quality customer care. Customers feel satisfied with their experiences, whether they are upgrading devices, seeking technical help, or exploring new plans, making the store a trusted location for staying connected.
Chase is fabulous. Great work ethic, clear and very professional in all interactions.
April 2024
I had a very unusual problem that the manager Mason was very nice and helpful getting fixed for me. He worked for 3 hours to get the issue resolved and went out of his way to make sure I was taken care of!
February 2024
Chase helped me with my existing AT&T service. He was very professional and informative. So happy that one of the best AT&T stores is close by my house.