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“In 15 minutes George, the mgr, cut my bill in half, set me up on autopay and gave unlimited hotspot. The dude rocks. It’s worth driving to his store to deal with him.”
“Had a fantastic experience getting my new phone set up with Grant. He answered all of my questions thoroughly and was exceptionally helpful throughout the entire process. Highly recommend working with him!”
“Anne was a dream to work with. I have a super busy job and felt awful that I had to come in 30 min before closing. I needed some guidance on creating a new line for myself and while it was a timely process she was extremely attentive and step by step we got more than what I thought needed to be done. She is an expert at her job and was able to answer questions before I had them. Her process of understanding her company is next level. I wanted to share my experience as I walked in completely blind and she made sure I didn’t not leave with any doubts. Thank you Anne!”
“I had a very unusual problem that the manager Mason was very nice and helpful getting fixed for me. He worked for 3 hours to get the issue resolved and went out of his way to make sure I was taken care of!”
“I fixed my iPad screen here. Both representatives I dealt with were very friendly and professional and it was half the price that I was quoted for an Apple affiliate.”
“Richard the sales manager was very helpful. After the run around with the 1-800 customer service Richard was able to help me and get me in and out less than 30 min! I’m very appreciative! Thanks Richard! Go see him! he is at the location on Custer road close to 121!”
“The Frisco location had fixed 2 of my phones! One they’ve fixed a few times lol. The gentlemen working there have always been really kind, especially the man today who let my son see the process of changing the screen. It meant a lot to me. Thanks IFIX for always fixing my phones”
“I had the BEST experience at this AT&T store thanks to Amar
Elvis! From the moment I walked in, they were welcoming, knowledgeable, and incredibly patient. Elvis was professional, friendly, and made the whole process feel smooth and stress-free. You can tell they genuinely care about their customers and love what they do. If you’re looking for excellent service and a team that actually listens and helps, go see Elvis”
“Geniunley the best experience I’ve had at phone carrier store. Natalia was amazing, very knowledgeable and made sure I knew exactly what I was buying. We got through the transfer process pretty quick and had good conversation during it as well. Zee was also super friendly and welcoming. If I could leave 10 stars I would. Thank you guys !”
“Great customer service! I went to trade in my phone and I would say 5 stars to these fantastic employees doing everything they can to help me! Couldn't recommend a store more! ?”
“I had spent 20 hours that week being looped and run around on the phone with AT&T attempting to get my internet set up at my apartment. They kept saying there was a “suspended account”. I couldn’t get anyone that could help me through the phone process or explain what that meant.
It was recommended I go into the store and I was calmly greeted by Thomas E. He helped me through the process sitting patiently through phone calls to numbers I did not have. We eventually reached an escalation line and they asked me for a password I was not aware of and asked me to access an email I did not know I had. This information allowed us to find the missing puzzle piece.
Thanks to Thomas, his patience and support, we figured out together that the previous tenant had a delinquent suspended account that was keeping them from being able to set up my internet.
Thank you Thomas for going above and beyond to help me. My apartment has contacted our representative and they are handling the situation from there.
-Rachel K.”
“I have to say I have never had such amazing customer service as I have from this location. Not only did Victor go above and beyond, but he helped me with an issue that I was having for a while. Great customer service. He has an amazing personality. He goes way above what i've ever seen.He is an asset to that store.And I will definitely go back because of his customer service!”
“My phone was COMPLETELY destroyed, ANISH IS A MIRACLE WORKER. This man has the touch of god when it comes to cell phones. Bring all your cellular issues to him and he will fix it for a price that Apple and your phone carrier cant even compete with. 10/10 experience and 10/10 service!”
“Especially switching from Mint Mobile (which isn’t bad for the price if you don’t use much data). Cricket is on AT&Ts network which works extremely well even the hotspot works really well so well I can watch movies and live video chats with no issues. And you get 150 Gigs of cloud storage with the $60 plan. It’s sad that I’m this excited about it but it’s really that good”
10:00 AM - 8:00 PM
12244 FM 423 #400, Frisco
Mobile Phone Accessories
“I see a lot of bad reviews. Maybe they're deserved. But AT&T did a great install and the service has been solid. So no complaints. We had Optimum about a year ago and they dropped service every other week, it seemed.”
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“Sean at Zagg was super knowledgeable and talked me into a Zagg phone case. Love it. Thanks so much! Been a Zagg customer for many years, can’t go wrong with any choice that involves Zagg!”