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“In 15 minutes George, the mgr, cut my bill in half, set me up on autopay and gave unlimited hotspot. The dude rocks. It’s worth driving to his store to deal with him.”
“I didn’t know nurses get such great services. Priority on the network and 25 % off. The manager made me aware as soon as I came in she asked how my day was, for nurses, that means a lot. Meant a lot more that I will now save with Firstnet and fiber. Healthcare well deserves these incentives and AT&T did not miss the mark here. See Bri if you want quality over just regular service.”
“We just went to Ifix inside Frisco Walmart to get our laptop fixed , because the cursor was disappearing . Karan is so good , he fixed in a minute as it was some setting issue . For the same problem other repair shops asked us to leave the laptop for diagnostics n all . Really genuine and honest ppl ( Karan & Abdul ) , please visit for all your repair needs !! Thank you”
“I had a very unusual problem that the manager Mason was very nice and helpful getting fixed for me. He worked for 3 hours to get the issue resolved and went out of his way to make sure I was taken care of!”
“John was incredibly helpful with my trade-in and provided some of the best customer service I have experienced in a long time! Thank you for making this process easy and for making me feel like more than just a number!”
“I fixed my iPad screen here. Both representatives I dealt with were very friendly and professional and it was half the price that I was quoted for an Apple affiliate.”
“I had the BEST experience at this AT&T store thanks to Amar
Elvis! From the moment I walked in, they were welcoming, knowledgeable, and incredibly patient. Elvis was professional, friendly, and made the whole process feel smooth and stress-free. You can tell they genuinely care about their customers and love what they do. If you’re looking for excellent service and a team that actually listens and helps, go see Elvis”
“Fantastic service and super knowledgeable! Bader the account rep was amazing, my phone had significant program issues and he was able to solve the internal MyAtt app issue so I could trade in my phone. Fast/professional/personable! Use this store if you want real solutions to your ATT issues and for upgrades and new service!!”
“Geniunley the best experience I’ve had at phone carrier store. Natalia was amazing, very knowledgeable and made sure I knew exactly what I was buying. We got through the transfer process pretty quick and had good conversation during it as well. Zee was also super friendly and welcoming. If I could leave 10 stars I would. Thank you guys !”
“Great customer service! I went to trade in my phone and I would say 5 stars to these fantastic employees doing everything they can to help me! Couldn't recommend a store more! ?”
“I had spent 20 hours that week being looped and run around on the phone with AT&T attempting to get my internet set up at my apartment. They kept saying there was a “suspended account”. I couldn’t get anyone that could help me through the phone process or explain what that meant.
It was recommended I go into the store and I was calmly greeted by Thomas E. He helped me through the process sitting patiently through phone calls to numbers I did not have. We eventually reached an escalation line and they asked me for a password I was not aware of and asked me to access an email I did not know I had. This information allowed us to find the missing puzzle piece.
Thanks to Thomas, his patience and support, we figured out together that the previous tenant had a delinquent suspended account that was keeping them from being able to set up my internet.
Thank you Thomas for going above and beyond to help me. My apartment has contacted our representative and they are handling the situation from there.
-Rachel K.”
“My phone was COMPLETELY destroyed, ANISH IS A MIRACLE WORKER. This man has the touch of god when it comes to cell phones. Bring all your cellular issues to him and he will fix it for a price that Apple and your phone carrier cant even compete with. 10/10 experience and 10/10 service!”
“Fifi provided great customer service and made the whole process so smooth and personable. She was professional, friendly, and made everything easy from start to finish. I really appreciated how attentive and helpful she was throughout the experience. Highly recommend working with her!”
“Especially switching from Mint Mobile (which isn’t bad for the price if you don’t use much data). Cricket is on AT&Ts network which works extremely well even the hotspot works really well so well I can watch movies and live video chats with no issues. And you get 150 Gigs of cloud storage with the $60 plan. It’s sad that I’m this excited about it but it’s really that good”
10:00 AM - 8:00 PM
12244 FM 423 #400, Frisco
Mobile Phone Accessories
“We upgraded my husbands iPhone and had A plus service from Jesse and Mason & shout out to Cliff as well! Best experience ever at Att store in all of the many years experiences we have had!!! Typically long and tedious with lots if waiting but not so today... highly recommend this store all techs knowledgeable and fast!”
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“Sean at Zagg was super knowledgeable and talked me into a Zagg phone case. Love it. Thanks so much! Been a Zagg customer for many years, can’t go wrong with any choice that involves Zagg!”