The AT&T Store in Frisco provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans tailored to different needs. Customers can choose from flexible prepaid options with no annual contracts or credit checks, as well as popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Overall, many customers express satisfaction with the staff, particularly highlighting individuals like Bader and Lauren for their exceptional service, knowledge, and patience. They have assisted customers with new devices and resolved issues efficiently. One customer noted their gratitude for the team's empathy and kindness after a frustrating experience with customer service. However, there were mixed reviews, as one customer reported a lack of support from a staff member named Lauren, who was perceived as inattentive. Despite this, Tylan was praised for effectively resolving an issue. The store is recognized for its friendly atmosphere and willingness to help, making it a recommended choice for anyone looking for mobile devices and plans in the area.
Wes and Lexi were awsome help, we'll knowledge and fast. Super recommend
May 2024
Bader, what a man… was amazing!!! He hooked me up with a new phone, iPad, and Apple Watch through AT&T new promotions. He saw my needs and filled them. He is personable, extremely knowledgeable, helpful, and efficient. I watched him deal with other customers and it was exactly the same! Thank you for everything!
May 2024
I had a very pleasant experience with the entire staff today. Lauren was very nice and helped me out when I walked in and had no clue what phone I wanted to get. 10/10 when in comes to patience!! Highly recommended store!
