The AT&T Store in Frisco provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans tailored to different needs. Customers can choose from flexible prepaid options with no annual contracts or credit checks, as well as popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Overall, many customers express satisfaction with the staff, particularly highlighting individuals like Bader and Lauren for their exceptional service, knowledge, and patience. They have assisted customers with new devices and resolved issues efficiently. One customer noted their gratitude for the team's empathy and kindness after a frustrating experience with customer service. However, there were mixed reviews, as one customer reported a lack of support from a staff member named Lauren, who was perceived as inattentive. Despite this, Tylan was praised for effectively resolving an issue. The store is recognized for its friendly atmosphere and willingness to help, making it a recommended choice for anyone looking for mobile devices and plans in the area.
Fantastic service and super knowledgeable! Bader the account rep was amazing, my phone had significant program issues and he was able to solve the internal MyAtt app issue so I could trade in my phone. Fast/professional/personable! Use this store if you want real solutions to your ATT issues and for upgrades and new service!!
February 2026
Worker was very polite, professional and efficient!
January 2026
I had an outstanding experience, Richard was more than helpful and made the process of swapping services providers fast and painless.
