Brakes Plus, founded in 1990 and with over 100 locations, offers quality products and world-class service at an affordable price. The company prides itself on building relationships with customers, vendors, and employees. With a focus on integrity, pride of workmanship, quality, teamwork, enthusiasm, friendliness, and continuous improvement, Brakes Plus provides exceptional service. Reviewers praise the staff's friendliness, informative approach, and quick diagnosis of issues. They also appreciate the ease of online appointment scheduling and the prompt attention to customers' needs. The new Frisco location features a nice waiting area with tables, chairs, seats, coffee, and free WiFi, making the experience comfortable. Technicians are very good at their jobs, diagnosing problems quickly and accurately, and are honest and dependable. Customers have noted that repairs, including issues like steering and electrical problems, are handled efficiently, often with updates and discounts provided without asking. Overall, Brakes Plus is seen as a trustworthy and reliable repair shop where customers feel well taken care of.
