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“My first interaction with the staff was unsatisfactory, and as I was leaving I felt discouraged and disappointed. However, Brooke reassured me and assisted me with my concerns. She was patient and very resourceful. She asked what I needed and immediately used her handheld device to locate the products.
We were fortunate to find two of the items in the store, and the remaining items will be shipped at no additional charge. Brooke’s customer service was exceptional and very welcoming. She turned my experience around and made me feel valued as a customer.”
“I dropped off some batteries for recycling, and the staff was very helpful. Missing bike parking though.
The electronics displays are kinda weird since they're bolted in place instead of tethered like most places, and then make a loud cry if you try to pick them up to feel the weight distribution (I was curious about a small Macha e-reader and wanted to see its hand feel).”
“I thought our manager had bought our barcode scanner from Texas Barcode Systems, so when our scanner broke down, I called them. Texas Barcode responded very politely and asked what had happened. During the conversation, it turned out that my company had not purchased equipment from Texas Barcode. We bought it another company. I was very upset that the equipment was broken because I needed to work and was looking for help. Despite the fact that I was not their client and had not bought anything from them, and did not even plan to, the owner of Texas Barcode patiently spent time on the phone explaining everything they could do to help fix our barcode scanner.With the help of their instructions, the barcode scanner started working! I have been in business for over 10 years and have not seen such a professional and responsible approach to customer service in a long time! I highly recommend contacting them if you are in need of barcodes equipment.”
9AM - 5PM
7300 Lone Star Dr Suite C120, Plano
Computers
“I have been purchasing quality audio and video equipment for many years from Modia and Ben is always very helpful, informative and responsive. I recently bought a new Yamaha home theater receiver from Ben and the service was great as the set up was a bit more complicated than I anticipated. This was followed up with a visit from Robert to further adjust some settings and tweak my system. Man, Robert is (as my wife said) the "Stereo Whisperer" and he was absolutely fantastic not only in solving the issues I had with a simply rewiring fix, but he further enhance my systems performance and delivery/sound overall to another level. Thanks Robert and Ben for first rate service and follow up.”
“I have been a customer since 2007 and have never been disappointed. The employees are always polite, knowledgeable and patient. They are also understanding when personal issues arise. They are appreciated.”
Computers
Computers
Computers
Computers
Computers
Computers
“Today, I was in BestBuy to purchase a few items. I was not familiar with the location of the items on my list. ROMAN, a young man from the GEEK squad was happy to help me find the items on my list! I am forever grateful to him for helping me find everything on my list. ROMAN went above and beyond today! Please make sure you give my thanks to this very smart young man!”