“Today, I was in BestBuy to purchase a few items. I was not familiar with the location of the items on my list. ROMAN, a young man from the GEEK squad was happy to help me find the items on my list! I am forever grateful to him for helping me find everything on my list. ROMAN went above and beyond today! Please make sure you give my thanks to this very smart young man!”
“I have been shopping at this Best Buy since 2015 and even though the layout has changed a million times, I have never had an issue with service. The employees are always professional and timely and accommodating. Today, I had to find a specifically sized microwave to fit the frame of our microwave cabinet so I brought the frame with me. Walking in with a large frame, the employees pointed me to the appliance area & I was able to find the right sized microwave & check out quickly.”
“I was online shopping for a new label printer for our cnc reached out to them early last week spoke to Brandon in sales told him what I was looking for, They did not have it it in stock told me he would drop ship it to me. it arrived on Friday spent hours trying to get it connected to Bluetooth called zebra tech support to find out the printer would not work for our applicating, sent Brandon an email first thing Monday morning responded very quickly and had me a working printer by noon!! these guys are on there game!! As much as hate to say it you just see this kind of service anymore. I have been In the business a long time have purchased lot more expensive equipment than a printer and had far less service. keep up the good work guys!!”
9AM - 5PM
7300 Lone Star Dr Suite C120, Plano
Computers
“I have been purchasing quality audio and video equipment for many years from Modia and Ben is always very helpful, informative and responsive. I recently bought a new Yamaha home theater receiver from Ben and the service was great as the set up was a bit more complicated than I anticipated. This was followed up with a visit from Robert to further adjust some settings and tweak my system. Man, Robert is (as my wife said) the "Stereo Whisperer" and he was absolutely fantastic not only in solving the issues I had with a simply rewiring fix, but he further enhance my systems performance and delivery/sound overall to another level. Thanks Robert and Ben for first rate service and follow up.”
“Clear and concise information on a straightforward and beneficial transaction. Store Manager Austin Brooks is an unbelievable asset to the company. If he leaves I will shop elsewhere.”
“To say that my intention was to buy a MacBook Air at Best Buy was not really in the cards. Originally, I had driven to the Apple Store at the galleria only to waste my time there. However, I did decide to stop by Best Buy per my son’s recommendation. We weren’t there anymore than two Minutes and a young lady named Hannah stepped up and took care of me and my purchase. I was thoroughly impressed how she read the customer (Me), sprung into action and got me what I needed. Hannah was super helpful and immediate in making sure I was well taken care of. Best Buy, please see to it that Hannah is well recognized for her outstanding customer service skills!”