“Roya did an amazing job helping me pick out a beautiful veil and earrings to match and helping make sure everything was exactly what I wanted and that I felt beautiful! Amazing customer service!!”
“Fantastic experience! I went in for a specific 530 and while unfortunately this location didn’t have my size, James called around and was able to get them delivered right before my vacation! Wonderful experience, will definitely be buying more New Balances just because of this!”
“10/10 recommend. I came from about 50 miles away because I have been having pain in my foot for years. No matter what shoes I bought online or recommendations from AI, I just couldn’t find the right fit. Keyvon took the time to help me with my foot scan, and then about 3 different choices I had from AI, again, and we kept striking out. They still hurt. Well, Keyvon went back, came out with something, and said trust me. Well, he was right! Walked out with some sweet shoes, that fit my style, and no foot pain. Even wore them out of the store. Thanks Kevin, and Oscar and the staff! I’ll be back and highly recommend.”
“Had to go suit shopping for my son who is getting married and we went to several suit stores to includes Mens Wharehouse, K&G, Jos A. Banks. We ended up going with DXL mainly because of the customer service and attentiveness of Taylor. She took her time to answer all our questions, provided input etc. Do yourself a favor next time your looking for a suit and go see Taylor.”
“I went to fleet feet for the first time and Myla was so sweet and knowledgeable about footwear. She walked me through the entire process and was very patient with all my questions. She was so kind and took her time to help me find the perfect running shoe. When I visit again, I will definitely request her help and advise others to do the same. 10/10 would recommend.”
“It was my first time at docs and Molly was such a helpful girl! I was in-between getting boots or sandals and she showed me both choices and we finally settled on a pair of black and a pair of white boots. So excited to keep coming back and seeing molly there y’all hired a great one with her!”
“Customer service was AMAZING!! I left something from pop mart inside and they even came out to give it to me after I left the store. My phone was acting up and I couldn't use rewards, so they helped me for 20 mins straight. They ALWAYS had a smile on their face.”
“We've used two dance shops for my daughter's point shoe needs, one was recommended by our dance school based on location, and they're great too, but after exhausting in stock options there for fitting my daughter's unique feet, we have been to Sandy's for shoes twice. I so highly recommend requesting Lime as your fitter. She's really knowledgable, patient and creative in problem solving.”
“After such a long time, I finally found a store where the staff genuinely interact with customers! They take the time to suggest what suits you, check stock availability, and even bring out items you're looking for. The collection is fantastic too. I absolutely loved shopping here and will definitely be coming back from now on. Highly recommended!!!”
“Penelope was friendly and quick to offer assistance in locating the specific set of scrubs I was looking for. She put in extra effort to call multiple locations to obtain the sizes I needed. Very grateful for her assistance today! Thank you, Penelope!”
“Saunya was such a great stylist she listened to what I wanted and liked, which was very particular. Thank you Saunya for all your help and making this such a great and memorable experience!”
“Happy customer. Friendly staff. Kind, young gentlemen helped me with my hat selection for which I have little knowledge of. He helped me find the right fit and also gave me some great insight for how I can treat the hat adjust the fit over time. Super helpful and will be back again soon”
“Vinish is so kind! It was quite busy (a Friday afternoon), but I was greeted kindly by the workers. I usually buy my shoes online since I have my student discount, but I needed these shoes asap. I’ve had my coupon work at another DSW location before (this time it wasn’t working) but Vinish helped me beyond a simple kind gesture! 10/10 experience”
“So well organized, clean, colorful, and fun to shop! I often pop by here to find gifts or must-haves for special events. This latest visit we needed to find just the right necktie for a themed wedding. It was still fun to browse the whole store with brilliant summer dresses, handbags, shoes, and so much more. Easy check-out and of course plenty of parking in the huge lot so be sure to remember where you left your car.”
“Carson at the Frisco store is hands down one of the best sales associates I have ever worked with, not just at Lucchese, but anywhere. I buy a lot of boots and I am admittedly extremely particular about color, leather, scale pattern, construction, stitching, symmetry, fit, and even the smallest cosmetic details. Most people would probably lose patience with me after about five minutes, but Carson has been the complete opposite. He has been incredibly patient, thoughtful, honest, responsive, and genuinely determined to help me find exactly what I am looking for rather than simply trying to make a quick sale. What really sets Carson apart is the amount of effort he puts in. He has called multiple Lucchese stores across different states, tracked down hard to find pairs, requested additional photos from different angles, compared individual boots with me, checked inventory, spoken with managers, researched made to order options, and continued digging even after we thought we had exhausted every possibility, even when he’s at home and not on the clock! At one point, when a pair sold before I could grab it, he immediately kept searching for another. He has never once made me feel rushed, difficult, or unreasonable for being picky. Instead, his attitude has consistently been, essentially, we are going to find the right boot for you. That is incredibly rare. What I appreciate most is that Carson actually listens. He remembers the little details about what I like and dislike, the exact richness of a color, how I want a particular stitching to look, what kind of scale pattern catches my eye, and even tiny construction details that most people would probably never notice. He understands that when someone is spending serious money on a pair of handmade boots, they should genuinely love what they are getting. He does not just tell me what I want to hear, he gives honest opinions, sends detailed photos, and goes the extra mile to make sure I know exactly what I am buying. There have been multiple occasions where Carson has done far more work than anyone could reasonably expect from a sales associate, sometimes involving numerous calls, multiple stores, managers, special-order questions, and a ridiculous amount of back-and-forth, all with patience, humor, and a great attitude. Even when I changed my mind, found another pair, or decided something was not quite perfect enough, he never made me feel like I had wasted his time. He simply kept helping. I genuinely cannot say enough good things about him. Lucchese is fortunate to have someone who represents the brand with this level of professionalism, persistence, warmth, and genuine care for the customer. Carson has earned my trust, and for someone as particular about boots as I am, that is saying a lot. I will absolutely continue going out of my way to work with him and make sure he gets my future business whenever possible.”
“My boys and I went to Journeys in Frisco mall today looking for back to school shoes. (Gotta get it done early before the madness begins.) TK greeted us as soon as we walked in and was so attentive & quick! She brought several shoes, without even asking, for my youngest to try on to make sure he was sized properly. She was kind, friendly and has a great sense of humor! All you moms out there know how stressful it can be taking your kids to buy shoes and not be stuck searching for hours to find exactly what they want! Well, TK had us in and out of there within 15-20 minutes!!! Record timing….and BOTH boys found shoes they loved and fit perfectly!!! She took excellent care of us and made sure we had everything we needed….including some amazing stain and water repellent spray. If you’re looking for excellent customer service and speedy shopping….go see my girl TK at Journey’s in Frisco mall! Thanks TK….you’re a gem!!!”
“I want to leave a review for Trish—she is absolutely amazing! The first time I came in with my husband, she was so sweet, attentive, and incredibly helpful with sizing. She gave us great advice to go a little bigger rather than smaller, which turned out to be perfect. When I came back to exchange, Trish once again went above and beyond. She greeted me with kindness, made the process smooth, and ensured I left completely satisfied. Her patience, professionalism, and genuine care made the whole experience wonderful. I truly appreciate her customer service and highly recommend asking for Trish!”
“Great place to go shopping when I need to buy certain clothes that I can't find in stores anymore. Or if I would like to buy an item at discounted price. A lot of their merchandise are not necessarily outdated items.”
“This Academy has a GREAT selection of youth football helmets. Ridell 2025 and 2026 ND6 Speedflex, other Riddells, various Schutts, even Light and a couple of others. Was there late at night with my son shopping for/trying on football helmets. The staff there was particularly friendly. Chris made sure to stick around and let us ask questions and find the perfect fit helmet for my son. Unfortunately, they didn't have the size/color combo he needed, so I ordered from academy.com. Honestly, I would have just ordered from Amazon if it weren't for the level of service we received. PS: thankfully my 10 year old liked the Schutt F7 ($199) better than the Spedflex ND6 ($480). The Schutt is cheaper, lighter and has an Excellent Virginia Tech research rating. It ranks better than the new Speedflex.”
“Went back to school shopping for my 3rd grader! & had the best experience with Lauren!!She was very friendly, kid and helpful with everything and super sweet to my kids She is awesome and I will go back to see her!”
“Kiera W at store 1814067 I just love her customer service. Her smile and greeting melts my heart. She made sure I got my shoe it was the right size and she told me about points I didn't know I had. I'm a footlocker type of girl but she won me over to champs. But I will only go into champs in Frisco mall because of her and her services. Her energy warms the whole store. I can express how she made me feel..I'm big on customer service and great energy. Thank You and if you want your shoe shopping at ease please go to Champs inside Frisco Mall. And look for a young lady Kiera and watch how she won you over.”
“First time shopping at loft, definitely recommend this store at stone briar, the ladies working there are very nice, specially Victoria she was very lovely and sweet, she help me out a lot. I’m definitely going back.”
“Bought my son ja shoes here. They had the best deal out of all the stores in the mall. He was pumped to get them here. Great sales people. Went and found the exact color he wanted. Thanks for the amazing experience!”
“Daniel and his team are the best. The store always looks great and there’s a great selection to choose from. From the moment I walk in I always feel welcomed and receive service right away. Love this footlocker location at Stonebriar! Thanks Daniel and the rest of the Footlocker team! You guys are awesome!”
“Nice store with clean organized merchandise - the stock is great and there’s offer goes on at this shop. The staff is courteous and there’s ample parking outside. The carters always provide kids clothes which are affordable and gentle to skin. The quality of the garments are top class. This shop has wide range of clothings and footwear. Would love to return at this location.”
“I had been trying to find a very specific type of shoe for 3 straight days and walked in and told Jeremiah what I was looking for. He lead me straight to 2 pairs of shoes I loved, grabbed my size, and chatted with me about my upcoming trip while I tried them on. He picked out exactly what I was needing so quickly! I was in and out in about 15 minutes total with two great pairs of shoes!!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.