Pottery Barn Kids is a specialty retail store that offers a wide range of high-quality, beautifully designed furniture and decor for children. The store's selection is undeniably charming and appealing, with a focus on creating a dreamland-like atmosphere for young customers. However, the reviews paint a mixed picture when it comes to the store's pricing. While the products are acknowledged to be of excellent quality and craftsmanship, many customers find the prices to be quite steep, especially for the average American family. Some describe the store as more of a window-shopping experience than a realistic purchasing option. Despite the high prices, the reviews highlight the exceptional customer service provided by the store's staff. Customers praise the knowledgeable and helpful sales associates, who go above and beyond to assist with product selection, room layout planning, and resolving any issues that may arise. The staff's dedication to providing a positive shopping experience is consistently noted. Overall, Pottery Barn Kids seems to cater to a specific demographic that can afford the premium prices for the store's premium products. While the items may not be accessible to all, the reviews suggest that those who can invest in the store's offerings are likely to be satisfied with the quality and customer service they receive.
The staff was helpful and kind. The store is set up well.
March 2024
Thanks so much to Traci (Visual Lead)I am pregnant with my first baby and she was extremely helpful in showing me all the strollers and their differences. She took her time with us and provided excellent customer service! We loved our visit to Pottery Barn Kids Frisco thanks to Traci!
November 2022
We stopped in here just to take a look around. The furniture is VERY well built but comes with a steep price. If you want to buy your kids furniture that will last several lifetimes this is the place to go!
