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“This place is amazing! I walked in about 1.5 hours before closing. I needed a few things done to the car including oil change and both front and rear brake service.
Woody was great! He was able to squeeze me in the same day. Nick was the mechanic, he did a great job as well. They even stayed a bit after closing to finish the job.
Big shoutout to this shop, I’ll be coming here for all my car services moving forward”
“I got a ding on my brand new Mercedes passenger's door. It took them 30 minutes to fix it flawlessly. The price was very reasonable too. True professionals!”
“Good service, good prices. Issue I’ve had most times with this shop is that things nearly always take longer than they say. Last time was told 1.5-2 hrs. I left just a bit over 4 hrs later. They kindly discounted my service without me asking, which is why I left at 4 stars vs lower.”
“Dropped off the Jeep for no cabin heat and unable to run in electric mode. Got a loaner Jeep and mine was diagnosed with a bad ECH valve. Part ordered and Jeep repaired in 5 days including the weekend. No issues and fantastic service as always!”
“I got a flat tire today and Jerry offered to fix it for free! After careful inspection, they told me that due to the location of the nail, the tire was no repairable and recommended me to get a new one. Jerry was very kind and professional, guiding me through the entire process. They are very transparent about pricing here and do not upsell you. This made my rough day so much easier”
“I want to recognize the excellent service I received from Randolph at Pep Boys. He was incredibly kind, attentive, and very diligent. It was a busy day with many customers, yet he handled everyone with patience, efficiency, and always with a genuine smile. You can tell when someone truly takes pride in their work and respects people. His attitude truly makes a difference. Thank you, Randolph, for making the experience such a positive one!”
“I’ve been bringing my cars here since I had my Civic Type R, and they never disappoint. I recently brought in my BRZ tS for a custom alignment after installing aftermarket front camber bolts for a track/street setup, and their attention to detail is exactly why I keep coming back.
The tech absolutely nailed it. They perfectly maxed out the front negative camber evenly side-to-side, while leaving just the right amount of millimeter-perfect clearance so the tire won't rub the spring perch under load deflection. On top of that, they dialed in a very slight, intentional rear toe-in (around +0.08°), which is exactly what this RWD chassis needs for corner-exit stability on the track.
If you need a proper custom alignment and want a shop that actually understands suspension geometry and aftermarket parts, look no further!”
“We've had whole set of tires changed at Costco a couple of times. And we've had great experiences at Frisco Costco's tire center over the years: from flat repair, inflation help, tire sensor replacement, regular balance & rotation, etc etc. We came to ask about one tire today, after all four tires inflated just one tire still appears a bit low on tire pressure (was at a different Costco's tire center yesterday but did not get much help at all so the tire pressure sensor came back up again). The team members at Frisco's tire center check me in quickly, and within an hour they completed the tire repair and double checked all the inflation on all tires (came in early afternoon on a weekday makes a big difference on wait time because they are usually really busy). Thank you so very much, Everyone, at Frisco Tire Center. Highly recommended!”
“Great service. I had a flat tire, and the dealership told me it was an irreparable puncture and that I needed to replace the tire. At Firestone, they inspected it and encouraged me by saying they would give it a try. If it didn’t work out, they said they would provide a quote for replacement tires.””
“I have an appointment today at I pm for alignment for my toyota Venza, opening the door I was surprised to see an very nice young man seeing, Welcome mr Baritchi ( I was seen him by him a more than a week ago and he remember my name, this young men must be very, very smart) He asked me, please sir, may I have your car key. Please have a seat sir. I was expecting to have the job done in an hour or an hour and a half. After less than 20 minutes the same nice, polite and professional person came back, he gave my key seeing, your car is outside waiting for you. His name is Cameron. Thank you very much mr Cameron. God bless you and good luck. You made may day. I was to like Firestone, now I like it more.Thank you Firestone.”
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“Had a slow leak in my tire. Preston road checked my air twice before I realized there must be something in it. Stopped by on a Wednesday morning and was in and out in less than an hour. Long skinny nail was the culprit.”