Verizon's store in Frisco is known for its excellent customer service and knowledgeable staff. Customers have praised the team, highlighting individuals like Carl and Regina for their world-class support, making experiences comfortable and educational. Amy stands out for her empathy and problem-solving skills, especially with port-ins, helping resolve issues that others could not. Christian is recognized for his patience and thoroughness in assisting customers with phone upgrades, ensuring they find solutions that fit their needs and budget. Alyzza has also received accolades for quickly resolving ongoing issues with phone replacements, earning her a reputation for efficiency. Verizon offers convenient services, including in-store appointments, online orders with options for pickup or delivery, and a welcoming atmosphere that helps customers feel at ease. With a dedicated team committed to providing exceptional care, Verizon is a reliable choice for mobile and internet needs.
Parsa was so kind and helpful. He did not make me feel pressured and he provided helpful information. Thanks so much, I’ll be back.
August 2026
We just switched from TMobile and We are so glad we switched. Parsa is the best!
July 2026
I went into your store for an internet emergency (forgot my hotspot and needed a pay-as-you-go for an event. The young lady was VERY helpful. Unfortunately, you dont sell PAYG so I had to buy from your competitor- TMobile.
