Verizon store in Frisco offers a wide range of mobile, 5G home internet, and business services. Customers can visit the store in person or conveniently place orders online, with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. The store provides helpful and knowledgeable staff who strive to make each visit a positive experience. Many customers praise the staff, especially highlighting Madeline’s exceptional service. She is known for being patient, friendly, and attentive, taking the time to explain product features, plans, and options thoroughly. Customers appreciate her professionalism and kindness, noting that she helps them confidently choose the right devices and plans. Whether purchasing the latest iPhone, an iPad, or other products, Madeline’s guidance ensures a smooth and enjoyable process. Though some customers mention that they sometimes purchase items they don’t need, they value the assistance and clarity provided by staff like Madeline. Overall, the store is recognized for its friendly atmosphere, knowledgeable employees, and dedication to customer satisfaction. Whether in-store or online, Verizon in Frisco aims to serve customers with helpful service and convenient shopping options.
Had service issues that unfortunately no one over the phone was able to help. Willie the sales rep here at the store was very knowledgeable and patiently helped me get this issue resolved, so thankful for his help.
July 2026
Great customer service! I deeply appreciate I believe his name was Kiran? But very attentive, and very helpful!
July 2026
Kimar was wonderful!!! Super friendly, kind, and knowledgeable.
