The Goodwill Dallas Store & Donation Center offers a varied selection of items, with some good deals and others that appear overpriced. Customers generally find the staff to be friendly and helpful, though the store can sometimes be difficult to reach by phone. The store's cleanliness is noted, and it's a popular destination for both shoppers and donors. However, some customers have expressed concerns about the pricing of certain items, suggesting the need for additional training for those responsible for setting prices. Overall, the Goodwill Dallas Store & Donation Center provides a mixed shopping experience, with both positive and negative aspects.
Although they have everything separated bt size, it was all mixed up. And they are definitely higher than other thrift stores.
February 2026
This Goodwill is fantastic when I go to the drive thru donation lane the gentlemen are so helpful unloading the donations from the trunk of my car. Excellent customer service!!
October 2025
Vivian was so helpful and awesome! I always love coming in, finding treasures, and checking out with someone who brings such a light to goodwill. She truly is a blessing to everyone she encounters!