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“This store has a great selection for youth and adults, so much to choose from. We went during their sales event where items were greatly discounted. The sales associate Ashley was super helpful, she assisted with sizes, different style jeans and also placed an online order for us. Her customer service was above and beyond, I truly appreciated her patience & her recommendations. We look forward to visiting this location soon.”
“Big thanks to Randy and his staff in the Boat Repair Center. Special thanks to Eric, the mechanic, and Mary in the parts center. Mike was very helpful over the phone and would follow up through the process of our repair. Very satisfied and would highly recommend!!! 2014 Sun Tracker 24dlx. Pontoon runs like new!!!”
““What do you can a man wearin’ a Western hat?”“A cowboy!”“Wrong! He’s a man wearin’ a Western hat! If he doesn’t ride a horse, it’s just costume! Sheesh!”…And so it goes for the rest of us… #VaqueroSuenoThank y’all kindly for blessing me so. It takes all types to make America ?? great. At the Stetson-Resistol factory & outlet, you meet some mighty fine peeps of all ages. #LuvMeSomeFunBest part??? 50% off for several of the chicest items! — That’s just like “buy one, get one”… and ain’t nobody gonna be unhappy leaving here with that! ✌️?Though it often be an afterthought in today’s post-Covidmess civilizations: Quality never goes out of style!!! #LeviJeans4Ever ????? — [“Gracias, Senora! Mi sombrero es magnifico!”]”
“Came in to do a little shopping and was immediately greeted, whet to the shirts, and was immediately offered help by an amazing employee, even did an amazing job helping my youngest pick something out.”
“Outlet store did not take my return. They told me to over to the corporate office and speak with the returns team. The corporate team was very helpful, even going and finding me the correct hat and helping me size it. Thank you for all the help!”
“As someone who doesn’t shop often, walking into Old Navy at Firewheel Mall brought back fond memories—it reminded me of the stores I visited when I first came to America. The familiar, welcoming atmosphere made the trip even more enjoyable!
The store was clean, well-organized, and brightly lit, making it easy to browse. The staff provided friendly and helpful service, which made my visit smooth and stress-free. While I can’t compare prices to other apparel stores (since I don’t shop much), the overall experience was great.
Whether you’re a frequent shopper or just stopping by, Old Navy at the Firewheel Mall offers a reliable, pleasant, and nostalgic retail experience. I left happy—and that’s what matters most! ??️?
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“Wow. This was truly the best customer service experience I’ve ever had. Nathan at the Kohl’s Amazon return desk was absolutely amazing. Even though there was a long line and a lot of pressure, he stayed calm, professional, welcoming, and an amazing problem-solver. Even after I messed up my return, he fixed everything in minutes. He made me feel comfortable and respected. Kohl’s should recognize him .
What really stood out was how he treated every customer with kindness—making eye contact, greeting people with “Good evening,” and ending with “Have a good night” and a smile. Even when he had to step away to put boxes aside, he communicated clearly and kindly.
This kind of customer service is rare. Nathan has excellent problem-solving skills, great memory, and a wonderful attitude.
This kind of customer service creates a welcoming environment and makes you want to come back to the store again and shop.Nathan deserves recognition—and honestly, a raise or a leadership role.Thank you so much, Nathan—you truly made my day.”
“Had a great shopping experience thanks to the women working in the men's section. She helped me pick out a jacket, some dress pants, shirts and a couple ties for my new job and was so kind and helpful. My fiance amd I are from NY and are new to Dallas. She made us feel welcome to Texas and told us about tons of things to do and some restaurants to check out. I would have given 10 stars.”
“Great experience at this location. Been there twice already. Lots of skate shoes, boards, trucks, wheels, and accessories to choose from. I forgot the young misses name already but she was informative and helpful. We will be back for sure!”
“I don’t usually write reviews, but I wanted to share the excellent service I received at this location. Jesus was fantastic in helping me decide the best option for the suit I was looking for. He clearly knows his stuff and answered all my questions with confidence. When I’m ready for a new black suit, I’ll definitely be coming back and asking for his help again! The rest of the staff was also very helpful and made the whole process easy.”
“Came to pick up my online order and walking in with my 6 year old.. Aiyonna was very nice.. even with a few customers by herself, she was still able to make my son and I didn’t feel rush.. She helped find out that my son had been wearing the wrong shoes for a few months.. As a first time mom, I’m still learning. As I was about to beat myself up over it and she comfort me in understanding shoe knowledge.. She definitely made a a few minute encounter into a lifetime customer..”
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“Big thanks to Jason for helping me with my first firearm purchase. He really knows his stuff and broke down the differences between different Glock models in a way that was easy to understand. He helped me choose the best option for concealed carry without any pressure. I walked out feeling confident in my decision. G43x”