O'Reilly Auto Parts store #664 in Garland, Texas, offers a wide range of parts, tools, and accessories. The staff is professional, knowledgeable, and courteous, providing helpful assistance both in person and over the phone. Customers can take advantage of free services like battery testing, wiper blade and bulb installation, and fluid recycling, as well as brake rotor and drum resurfacing. The store also offers a free Loaner Tool program with a refundable deposit. Many customers have had positive experiences, including smooth battery warranty replacements even without receipts, thanks to helpful staff. Overall, the store provides excellent customer service and useful in-store services, making it a reliable choice for automotive needs.
Bought sun screen for windshield said largest size was too small for my minivan.
June 2024
I got amazing help with a battery warranty replacement. Ramon really hooked me up. I didn't have the old receipt from the previous year, but with the information from my credit card statement and the old store location, I was able to get it sorted out. Will absolutely come back.
January 2024
People are professional in demeanor either in.person or on the phone. Staff are very knowledgeable with stuff their selling.