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“Adolfo was very helpful and kind, he assisted me with all the questions I needed and even called to check back in to see how the storage was holding up for me. I highly recommend his customer service.”
“I like this location. Cordarius, the representative, was very helpful with my reservation, and answered every question that I had. The pickup rental truck was good too. Everything was good & smooth.”
“Mr. Ken was Amazing and made the entire process from start to finish seamless. He was nice and kind and the uhaul was great as well!! I would definitely recommend this location!!! Thank you Mr. Ken!!”
“Gotta give a HUGE shout out to Adam Vinson at Penske Garland. Been using Penske almost every month for the last 2 years and it has been GREAT... Then in a 48 hour period... 2 employees we so miserable I was shopping to switch trucking companies... Before I did I spoke with Adam and the issue was resolved in 5 minutes. Funny how the resolution of a poor experience likely won Penske a customer for life. Adam is the man!”
“My first time renting a truck with Penske, and definitely one of the greatest customer service I've received. Tiffany the Manager on site was amazing and very helpful. Great customer service is hard to come by in this day and age. Thank you Tiffany for your time and helpfulness!”
“Great location especially if you have trailer you can drop on lot if you need any repairs. Mechanics are straight forward; you will probably have a wait but you instantly get choice for break room or go back home for further details. My idea spot for dropping of a truck for repairs and finding a bigger enough spot in the Dallas area to drop my trailer until repairs was finished.”
“Fantastic service. This is two weekends in a row we've used the 3401 Forest Lane location in Garland people everybody there is super friendly and straightforward and makes the business of getting the U-Haul box trucks simple straightforward and painless”
“I'm rating this location, NOT Uhaul. This location had my truck ready to go and I was in and out in 5 minutes. I forgot the lady's name who assisted me, but she had excellent customer service, a smile on her face and a great attitude!”
“I rent from this location all the time.. and the people here are amazing!! Sonny, Richard are very professional and knowledgeable.. will definitely continue to do business with them and I highly recommend this location..”
“Despite other reviews expressing their laziness or them not being helpful, the staff was exceptionally helpful and always running around. Special thanks especially to Jackie, Crystal and Jack.
⭐️⭐️⭐️⭐️⭐️ 5 more stars just cause they deserve it.”
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“Excellent. Customer service was superb. Facility is modern & immaculate. Nothing unfavorable to say; this is my 3 time using this facility & I will always return when necessary!!!!”