U-Haul Moving & Storage of Garland offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage units. The location provides convenient options such as portable U-Box containers, hitch installations, moving and shipping boxes, Propane, and online reservations, making it a one-stop shop for various moving needs. Many customers have praised the staff for their friendliness, professionalism, and helpfulness. Employees like Sonny, Richard, and Ms. Bre Fleming are highly appreciated for their knowledge and customer-focused approach, ensuring smooth rental processes and excellent service. Customers report that the process of renting vehicles is seamless and efficient, with positive experiences that encourage future use of this location. The property features outdoor, drive-up units accessible 24/7, which initially suited many renters. However, recent security upgrades introduced motion alarms requiring code input for access, leading to some frustrations. One customer experienced difficulty with the new alarm system and was not informed beforehand, which caused inconvenience. Additionally, past issues with a broken-in door that was poorly fixed contributed to dissatisfaction. Despite these concerns, the location remains popular for its service and availability. Pricing is another factor noted by customers; some find the rates higher compared to competitors, prompting them to seek more affordable options nearby. Overall, U-Haul of Garland is known for its ample choices, efficient service, and professional staff, making it a reliable choice for moving and storage needs, despite some recent security and access challenges.
The service is ALWAYS excellent at this location. Richard goes above and beyond to assist with whatever he can. He's helped my family a few times. This is our local service center.
June 2026
I just love this location Mrs.Debbie is so sweet and professional and Mr.Richard as well we always get in a good laugh when I go
June 2026
I made a reservation for a trailer online (super easy), I showed up on time, I got the trailer hooked up and tested by an employee, and breezed out! The return process was even easier. Friendly staff.
