Hewlett Collision Center is a reliable auto repair shop known for quality work and good customer service. Customers appreciate that the repairs are done perfectly, often using all new factory OEM parts, and the results leave the vehicle looking as good as new. The team, especially service advisors like Darrell and Joseph Vega, are praised for their professionalism, friendliness, and attentiveness. They keep customers informed with regular updates via calls or emails, which helps ease any worries about the repair process. However, some reviews mention issues with responsiveness, noting that certain staff members may be unresponsive or slow to return calls, which can delay the process. One customer reported that their vehicle took longer to repair than expected, with a five-day delay for a job that should have taken less time. Despite this, the overall experience remains positive, with many customers highly recommending Hewlett Collision Center to friends and family. Whether dealing with accident repairs or hail damage, the center demonstrates a commitment to quality and customer satisfaction, making it a trusted choice for vehicle repairs in the area.
Just wanted to shout out Patrick for helping square me away with warranty repairs on my new truck. On top of that, their PDR person is a magician and I'd highly recommend these folks to people in the area.
September 2025
A great job replacing the shocks, and they kept me updated throughout their work on the truck.
July 2025
Great service! The paint looks amazing on my Toyota Sienna. They kept me informed throughout the entire process and were very nice. Thank you!
