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“Great customer service at this location, but they're very busy because of it. Plan to go into store during weekday morning or afternoon. Very friendly. They take time to really help you.”
“This Verizon store has the best customer service. Paul was my sales specialist he went above and beyond to took care of my every need. He is very transparent on exactly what you are paying for. He worked my plan to fit my needs and budget.”
“We have had Rock Solid for a little over 3 years and couldn’t be happier. We had our son in online school and he was able to actively participate and takes tests without delays. If we have any problem, of which I think are maybe two the entire time, they fixed it immediately. Highly recommend !”
“Overall good quality service and availability given the many rural locations they serve. Customer service has improved greatly in the past year with good communication of network issues. Folks are knowledgeable and typically resolve issues in real time.”
“I can honestly say I've had this company for almost 3 years, I've never had a problem with Frontier, and when I needed help with something they were nice, efficient, and quick. I'm stocked that I've never had a problem with them. While with other companies I've had rude service.”
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“Talk to real humans who are always ready to solve any problems. We've been with them for years. New big company is bringing fiber optic to our neighborhood. No Thanks. Sticking with Western Broadband!”