Internet Service Providers in Round Rock, TX

9 locations found near Round Rock
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“Impressed by the service received and liked the cleanliness of the store. The woman that helped me was very knowledgeable and provided great assistance. Not disappointed.”

3.4 Good78 Reviews

“Have had a rough year with carriers getting a good product for not too expensive. Most places never take accountability then just say sorry, instead of “I never said that”; not the case here?This store is clean, the manager is hands on/helpful, knows her stuff and very nice. Staff was highly trained Cat/Kat and Michael have helped me convert my business account and WiFi over to t mobile. Porting was easy got two line and two hotspots, love this store, great sense of humor and am a happy customer. This is the best customer service store I’ve been to honestly, the others have been a nightmare.*Update. Had an issue and called customer service, not the best 3 hour experience but when I came in the store Ingred helped me lower my bill and explained costs, very glad to be a customer will be porting over my other business lines soon. 10/10 These people actually give af.”

3.4 Good76 Reviews

“T-mobile is the best service provider we've ever use. Way better than Verizon or AT&T. Not just the commitment to providing the best service at the best rates, but also for the exceptional customer service. My phone was giving me problems. A SIM card issue Michelle told us to bring it in and we will geta new one no at charge. When we came back with my phone Omar helped us. He was very pleasant and personable. It was New Year's Eve about 1 hour til closing. He was patient and generally happy to help us. I was supposed to get a digital SIM card, but my phone model didn't have that capability. I was not charged for the new one. We talked and joked a bit. Very pleasant experience.Thank you for your time,Ray D.”

3.7 Good31 Reviews

“Dani and Kellz really came through for me last week! I went in with a phone that decided it was done, and I was pretty distraught since I'm a medical courier and delivery driver. I NEED my phone to function to be successful in my careers. Dani worked on my phone, doing everything possible to get it to work again, but it was done, and I needed something RIGHT THEN, or I couldn't do my jobs. Kellz stepped in and they both made sure I had a new phone AND Wi-Fi before I walked out of the store!! Really saved me in a serious time of need!! Can't thank those 2 enough!! ????”

3.2 Average78 Reviews

“Lexus greeted me with a beautiful smile. She was gracious, poised and articulate, something you don't see much of in customer service as of late. Very knowledgeable and expeditious. Great experience! Would highly recommend this location to friends and family.”

4 Good12 Reviews

“This store is almost as good at arrogance, disrespect, and dismissal as the Apple Store at the Arboretum. They don't have a Genius Bar. They have a self proclaimed genius. Who is as hard to deal with as the Apple Genius Bar in the Arboretum. He will say he listened to what I said. I taught middle school students and he listened like a mouthy 7th grader. I actually went to talk to Verizon and they practice bait and switch shamelessly. PS. The Apple Store in Ann Arbor, Michigan was gracious, courteous, and helpful. I had to go there to get someone to help with my laptop.”

3.1 Average67 Reviews

“I needed a new phone and needed to retain my old phone number when switching from another provider. Josh fixed me up, worked around a few obstacles, and got me up and running. Josh is top notch.”

2.6 Average32 Reviews

“I recently experienced some connection issues upon moving into my new apartment serviced by Kadirnet. I called their support line, and they put in a ticket to have a technician come diagnose the issue. Although I expected a significant wait time, they were able to send someone over within two days. Al, the service technician, was extremely responsive and helpful. Overall, I was very pleased with my experience.”

1 Poor2 Reviews

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