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“Hands down the best experience I have had with phone shopping! I can’t say enough good things about my experience at this T-Mobile store. Michael has been amazing to work with over the past several months and helped me transfer a total of seven devices.
Because of payoff requirements with my previous carrier, the transfers had to be done over about four months, and Michael was patient and helpful every single time. He made the entire process easy and stress-free, explained everything clearly, and handled all the details.
Michael is extremely knowledgeable and always up to date on current T-Mobile promotions, which helped me feel confident in making the switch. He was consistently friendly, patient, and professional.
If you’re considering switching to T-Mobile or need help with your account, I highly recommend stopping by this store and asking for Michael. He truly goes above and beyond!”
“Huge thanks to Erick at Verizon for the world-class help today! He went out of his way to make sure I was taken care of and made the whole process seamless. 10/10 service—highly recommend seeing him for any of your tech needs! Absolutely amazing!”
“Thank you RAPHAEL, Red and staff for your assistance with my iPhone 17 pro max issues! You guys are just amazing! A special thank you to Raphael for his excellence in customer service! You deserve a promotion! ?”
“I got help from RICK. He was so patient and nice. I love doing business with speednet because RICK is so helpful. Can someone please let RICK know I only want him to help with my customer service questions.”
“Went in today to add my husband to a family plan after his phone went kaput. We were having multiple challenges resulting in several questions. Emilie met us where we were at with spectacular service for the full 45 minutes it took for us to get our ducks in a row (needed to call his prior service provider while there). She's very knowledgeable, helpful, and has a sincerely upbeat attitude that's contagious. If we need anything else from a T mobile store we'll be keeping this location in mind.”
“Helpful but customers have to resist high pressure sales tactics. I was pleased that even though I went in with the intent on purchasing one phone (a mid level Samsung), the sales rep alerted me to a better deal on a much better phone (Google Pixel 10 XL Pro) at the same cost I was prepared to pay for the other phone.
However, I had to resist multiple attempts to sell me on unnecessary accessories, an additional phone number for which I have no need just to get a temporary discount and other high pressure sales tactics. I held firm in my position that I did not need superfluous add ons.
Still, the sales reps were congenial and helpful and I was satisfied with my overall experience.”
“I recently experienced some connection issues upon moving into my new apartment serviced by Kadirnet. I called their support line, and they put in a ticket to have a technician come diagnose the issue. Although I expected a significant wait time, they were able to send someone over within two days. Al, the service technician, was extremely responsive and helpful. Overall, I was very pleased with my experience.”
“We specifically go this store as the employees are very knowledgeable. Kathleen waited on us yesterday, got us a fabulous deal 9n the Samsung z. Super customer service. Thanks Kathleen!!”
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“Dave did an excellent job optimizing my entire setup. He configured DIRECTV Stream for maximum performance, crystal-clear HD quality, consistent bitrate, and zero buffering issues. The interface runs smoothly, and channel switching is fast and reliable.
He also professionally installed Starlink, and the performance has been outstanding. Strong download speeds, stable upload speeds, and low latency that easily supports streaming, video calls, and multiple connected devices simultaneously. He ensured proper dish alignment, clean cable management, and optimal router placement to maximize signal strength and coverage.
Top-tier technical knowledge and a clean, fully optimized install from start to finish. Highly recommend.”