West Motors is a reliable and friendly company that offers excellent towing and vehicle services. Customers appreciate the promptness and care provided by the staff, especially Duane, who is often mentioned for going above and beyond. One customer was helped immediately after being stranded on the highway, with the company giving a reasonable quote and ensuring the safety of their family. Another reviewer highlighted the quick response when their vehicle broke down on I-10W, with Duane verifying their safety and providing clear options for towing. The company also assists in emergency situations, such as helping a customer reach a gas station or towing an electric car to a charger on a rainy day. Customers consistently describe the staff as friendly, caring, and trustworthy. Many mention the company’s professionalism and the quick, reliable service they received during stressful situations. Overall, West Motors is highly recommended for its fast, friendly, and dependable service, making it a trusted choice for towing and vehicle assistance needs in Austin.
Duane was very helpful u don’t meet good people everyday but he is definitely one of them
November 2023
Very professional people, friendly and very reliable
July 2023
Thank you West Motors,Veronica Tieken was my salesperson got me a great deal helped me and my family out in a very stressful situation, got us in our new vehicle same day very friendly and reliable company all way around five stars.
