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“I like this store, but they need to update their phone number, get more locations, have more than one shipment a month, and stop closing during store hours without updating your websites such as Google. People are driving a good distance to get to your store, only to find out it’s closed. That’s their downfall unfortunately. The customers stating they were told they can only do store credit… it literally says that in the store. Pay attention guys, small shops don’t really allow returns with a full refund the way you paid.”
“We visit the store regularly. Great girls’ selection and friendly staff. We also noticed that the staff members didn’t change for the past couple of years, I respect businesses that maintain their employees!”
“The employees here are good. They greet you and show you to the size you need, as well as the deals they are running. As a dad I appreciated their willingness to help. I recommend.”
“I came by the store a week ago to buy my first pair of true jeans and the customer service was amazing!!! Very helpful and thorough in finding what i was looking for i will definitely be back to this location specifically for Isabelle!!!”
“Grand Prairie location:
I had an great experience at Polo thanks to Frank, the head of merchandising. He was incredibly knowledgeable, attentive, and went above and beyond to ensure I found exactly what I was looking for. His expertise and professionalism truly made a difference.
Exceptional customer service, l'll definitely be back.”
“I would like to acknowledge the awesome customer engagement experience my family and I received while shopping at this store #4070 from representative Ms.Ovalan Great experience.”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“I had a great experience at Gap today! We had a small billing issue at checkout, but the young lady assisting us was incredibly kind, patient, and understanding. She was very helpful throughout the whole situation and made sure everything was taken care of. As someone who also works in customer service, I really appreciate seeing someone handle a situation so professionally while still being friendly and understanding. Thank you so much for your help and for making our experience a positive one! Thank you, Gap! ?”