“I had an issue with my sim card not reading my phone. I couldn't access the internet and couldn't make calls or text. I decided to go to the metro pcs store at 2205 W Interstate 20 Ste 200, Grand Prairie, TX 75052. AJ was so patient and helpful. He solved the problem very quickly and efficiently.”
“I loved this experience! Fast in and out with service and a device! Bri was wonderful. Great attitude and very welcoming. Mike the manger was great also very informative.”
“Adam at this T-Mobile was amazing! He helped me and my husband switch over from AT&T and made the whole process smooth and easy. He explained everything clearly, answered all our questions, and made sure we got the best deal. He even wrote our detailed bill total out on paper so we knew exactly what to expect, and showed us step by step how to redeem our benefits like Netflix. Super patient, professional, and genuinely helpful. If you’re thinking about switching, definitely ask for Adam, he’ll take great care of you!”
“I want to give a huge shoutout to Neri! She was my sales associate at Verizon and made my whole experience smooth and stress-free. She helped me switch my lines over and made sure every single detail was done correctly. She was very helpful, patient, and made sure I understood everything. Her customer service is truly unmatched! I would definitely recommend everyone to come see her. Best customer service ever!”
“I had messed up my phone. David was able to understand my dilemma. He quickly diagnosed the problem and coached me to correct the problem. Very professional and knowledgeable. Definite asset to T-Mobile.”
“Fourth time and fourth phone getting repaired here! they provide very fast service especially with the repairs for samsung, iphone. Been visiting them for more than 5 years, very genuine phones for international. The owner and the technicians are always friendly.”