Metro by T-Mobile at 817 W Pioneer Pkwy Ste 180 offers a wide range of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers can enjoy unlimited talk, text, and data with friendly staff ready to assist. The store is known for its excellent customer service, especially from a staff member named Ana, who has received high praise for her outstanding care and attentiveness. Customers have followed Ana from her previous location, valuing her honesty, knowledge of promotions, and positive attitude. She consistently greets customers with kindness and compliments, making each visit pleasant. Many express gratitude for her ability to put a smile on their face and appreciate her genuine care. The store's environment is welcoming, and staff go above and beyond to ensure customers find the best plans and phones suited for their needs. Whether visiting for new phones or plans, customers feel confident and well-treated. Overall, Metro by T-Mobile provides reliable prepaid services and a friendly shopping experience, with staff like Ana making a significant positive impact. The store aims to help customers stay connected with quality devices and plans, while delivering exceptional customer service.
Customer Service could be better all she wanted to do was sale didn't give any additional deals just that I had to pay same amount either way I went getting old phone on or getting new which I should have been able to pay 60.00 instead of 100.00.
February 2022
Great service. The people here are very nice and helpful and honest. Highly recommend
April 2019
They are really knowledgeable and friendly here, they always know what to do that other stores have no idea
