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“Went in needing new phones and new service and ROH was able to help us out tremendously. He was very nice and was able to work around our budget. Definitely would recommend coming to this location.”
“What could have been a complicated and overwhelming process turned into a great experience thanks to Ishmael’s professionalism, attention to detail, and excellent customer service. I truly appreciate the care and support I received and would highly recommend working with him if you need help with a phone upgrade or transition. Exceptional service all around!”
“Very thankful to Jessica she was super nice and thorough with her service. I have been with boost for a while now and this store never fails with their service. Definitely recommend you visit them for great service and deals. 👍🏻”
“I would really recommend going to cellular sales a verizon dealer. My experience was amazing 👏 in particular their was a gentleman by the name of Andrew Soueid that made my purchase experience freaking awesome! We all know that purchasing a phone now days is such a process from picking a phone out to meet your needs to having to transfer everything over its just strains you out having to be their for hours at times its more of a you have to do it rather than a good experience. I had a awesome experience with Andrew he made the process not just a purchasing experience but a personal experience really broke it down for me and my family got my wife a new pixel xl 11 pro added a great promo to it almost paid nothing for it and advised me that I qualified for a free tablet got that as well the kicker was that we pre ordered the pixel phone on the date of arrival he knew I was not a big fan of doing all of the process of moving all the info of our old phone so he took it upon himself to go and meet us at the store on his day off, who does that apparently he does, he understands customer service!!! I assure you I will be returning for any phone needs in the future and if you want to have an experience like I did I highly recommend you this particular location seems like thay have this customer service thing down.Two thumbs up and five stars all day thank you guys for looking out for me and my family”
“I went into Gwireless on rant about an iphone driving me to distraction today. The young man was calm (very important) under the circustances, diagnosed the phone and fixed it in under 30 minutes. I cannot say enough good about this company. The price was fair and reasonable and the repair came with a 90 warranty. They definitely earned a new customer today when the need arises. Thank you G Wireless”
“Amazing service, fixed my phone! Great communication, very humble and nice. Would definitely recommend them! Come check them out they have great deals! Thank you!”
“AMAZING SERVICE!! My wife dropped her phone in the bathtub and we had gone to another place that was sketchy and we were about to give up but we found him by chance and we showed up and he was very kind to us and was amazing we absolutely loved it! We will be back again and the customer service was amazing!! Make sure to come see him! He will treat you amazing!”
“Fourth time and fourth phone getting repaired here! they provide very fast service especially with the repairs for samsung, iphone. Been visiting them for more than 5 years, very genuine phones for international. The owner and the technicians are always friendly.”
“Leo helped me today and has been a pleasure to work with for my past three visits after a series of difficulties on behalf of Apple. He has made my transition into new devices seamless, and also been friendly everytime!”
“I always come here for my cell phone needs. Very professional staff. They are very friendly and helpful. I recommend anyone that’s looking to get good service, place visit this store.”
9:30AM - 8PM
515 S Carrier Pkwy Suite 105, Grand Prairie
Mobile Phones
“10 being best/Mr.Luis was a 10,awesome,he knew exactly what he was doing,gave great deal...transfered old to new,spoke Spanish....two happy customers/Thank you Mr Luis your awesome sir,keep up the good work sir”
“The store was great, way better than the one by Buffalo Wild Wings. Sergio helped me out and saved me 60 dollars on my bill and helped me with my internet as well. definitely making this my home store.”
“Person was eager to help behind the counter. He gave me some good advice I know it's good cuz I already tried them out before that and they were not doing me any good. I will definitely give him credit though he did try to help me.”
“Let me tell you!!!!
As soon as I walked in through that door the craziest deal I have ever gotten at a wireless store was here at the GP location with Suhail! Get with him he will definitely take care of you. I couldn’t have been more grateful to meet this gentleman as he presented me with a deal that seemed so unreal! Customer service was A1 and sense of urgency was a definite plus. I recommend anyone and everyone to get with SUHAIL! Thank you buddy and may god bless you!”
“Will and Rigo were both amazing. Excellent customer service and helped my mother and I with adding a new line. Process was super easy was able to walk out with the phone I wanted and they made sure to help us get the best deal and accessories.”
“Chase at the T-Mobile store in Arlington provided exceptional customer service.
We came in around 6:30 PM needing to upgrade four phones, and he also took the time to walk us through different options for upgrading our fifth phone. Even though the store closed at 8:00 PM, Chase stayed focused and worked with us all the way through closing to make sure everything was set up correctly and that we understood our options.
He was patient, knowledgeable, professional, and never made us feel rushed, even though we were there late in the day with multiple devices.
That kind of service is rare.
Chase represented T-Mobile extremely well, and I hope his leadership recognizes the effort he put into making sure our family left taken care of.
Thank you, Chase. You definitely earned five stars from us.”
“I stopped by to get my phone lines fixed and the guy Dillon was very kind and helped me fixed everything!
Yay new IPhone 📱 17 fo free!! 🆓”
“You have an employee Maria who was very patient and helpful. She deserves a RAISE! Maria answered all my concerns regarding my phone. I'd gladly tell my family and friends about this location”
“Absolutely amazing store came and had a problems with my phone Mrs Salinas was a great big help if you need any help get a phone or service with your phone this is the place to go for your needs highly recommend.”
“Bryan was so helpful and made sure that i understood how to use my updated phone. He was very patient and concerned about making sure I left feeling confident and comfortable with my new phone! Thanks to him, I’m staying with an iPhone a little while longer 😂”
“We just visited Metro on 3007 South Carrier Pkwy in Grand Prairie because we needed assistance with our phone. Anayeli assisted us while also being able to take care of 3 other customers!! She did such an amazing job! Everyone got the help they needed and she did not miss anything. I strongly recommend this location and especially recommend Anayeli. We are so glad to have gotten her assistance and our phone is now working as expected.”
“I am beyond impressed with how professional and helpful every employee here is!! They made transferring account ownership and setting up a new phone simple and easy, 5 stars all around.”
10AM - 7PM
2210 W Main St Ste D, Grand Prairie
Mobile Phones
“lizzette was very helpful she explained everything i needed to know I'll definitely revisit when my next upgrade is ready Thank you lizzette for geat customer service.”
“Stopped at the Pioneer Parkway store today and let me just say that Miss Julie was absolutely AMAZING!! She was so helpful and sweet answered all my questions even though I did not renew my service with Cricket..(not her fault)if they could have met my needs I would have(she tried super hard) so if yall need some cricket go see Miss Julie..LET HER HOOK YOU UP!!!❤️?❤️?❤️?❤️?”
“Mohamad helped me when I phone quit working properly. He was super helpful, very friendly and took the time to help me set up my new phone. I was going to leave AT & T after the treatment I got at the Mansfield store off 287, but Mohamad changed my mind. You need more people like him. Thank you so much for your patience and willingness to help someone older who isn't as tech wizard. I truly appreciate you.”
“A few months ago was my first experience with this problem and Mr. David was the employee to assist me. Today it was with Mr. Eli. T-Mobile you did a great job in hiring both of them. They're very intelligent, helpful, and also patient employees. I'm so sure that the other employees has the same experience as well. I want to thank both of them for a job well done. T-Mobile ROCKS!!!”
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“Thank you for You service. You are a very nice person I appreciate your help us to get our new phones. And I will let my friends and family know about this place and send them to this phone company. Thank you ? Alondra”