U-Haul Moving & Storage at I-20 & 360 offers a range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers can also utilize portable U-Box containers, Moving Help® providers, hitch installations, and a variety of moving and shipping supplies. Reviewers have noted mixed experiences at this location. Some customers found the rental process straightforward but were surprised by additional charges, such as mileage and gas requirements. Additionally, issues with truck performance were reported; however, staff were praised for their responsiveness, with one customer specifically thanking an employee for promptly switching them to another truck. Overall, many reviews highlight the friendly and organized customer service at this U-Haul location, noting that employees are dedicated to making the moving process less stressful. The check-in and check-out processes are described as quick and smooth, contributing to a generally positive experience for those renting trucks or utilizing storage services.
This Location is busy, but always provides great service, both at pick up and return. You may have to wait a bit at pick up because it’s a busy location, but equipment is always in great condition and ready to go! They take care of you coming and going!
May 2026
I bought a trailer hitch receiver for my Ford ranger and the front desk lady was so nice and helpful, first time ever at a U-Haul I am definitely coming back for future services.
