Macy's Backstage Grapevine Mills is a spacious store offering a wide range of items, including clothing, home goods, and luggage from top brands like Ralph Lauren and Calvin Klein. Customers appreciate the great deals available, though some note that the clothing may not always feel durable. The store is well organized, and the staff is friendly and helpful, making for a pleasant shopping experience. However, some shoppers have experienced issues with cashiers double scanning items. Returns of online purchases are easy and straightforward, providing a hassle-free experience compared to other retailers. Overall, there is something for everyone at Macy's Backstage, making it worth a visit.
